Please find the waiver notice from Nepal Airlines. RA circulate the following information to all travel agents :
A) Waiver for Refund Charge and Date Change charge on Tie-up fares issued on RA document as per below sales and travel date.
Sales/Ticketing Date: On/before 10 March, 2020.
Travel Date: On/before 31 May 2020.
B) Circular for DOHA sector
The following facility is provided for the passengers traveling from/to DOHA whose travel date is on/before 15 April 2020.
Ø Two times date change can be allowed free of charge.
Ø Full refund is allowed within the validity time of the tickets free of charge.
Ø Agents can proceed for a refund through GDS.
Ø Passengers need to contact their issuing agents if the tickets have been issued by the agents.
Ø Passengers need to contact the District Sales Office-international (DSO-l) office who has purchased the tickets on the Internet Booking Engine (lBE-RA Official Website) online system to get a full refund and free of charge date change privilege.
Other terms and conditions are as per General Conditions.
C) waive off one-time date change charge on RA operating International sectors except for Doha on the following conditions:
Ø Date change must be done on/before 31ST March 2020 within the validity of the ticket.
Ø Date change is permitted only to those passengers traveling on/before 30 April 2020 within the validity of the tickets.
Ø Date change can be done by District Sales Office- International (DSO-I) or RA authorized agents.
Ø Fare difference to be collected if seats are not available in the same RBD on the expected date of travel.
Ø Passengers need to contact District Sales Office- International (DSO-I) office who have purchased the tickets on Internet Booking Engine (IBE- RA Official Website) online system to get free of charge date change privilege.
Other terms and conditions are as per General Conditions of RA.