SIGN IN & SIGN OUT | HE SIGN |
SIGN IN TO ONE WORK AREA | JI 1234AA/AS |
SIGN IN TO ONE WORK AREA WITH PASSWORD PROTECTION | JI 1234 AA/AS-PASSWORD |
SIGN IN TO ALL WORK AREAS | JI*1234AA/AS |
SIGN IN TO ANOTHER WORK AREA “C” | JXC |
JUMP MOVE TO WORK AREA “B” | JMB |
JUMP DISPLAY | JD |
REDISPLAY SIGN MESSAGE FOR THE DAY | JB |
JUMP OUT FROM CURRENT AREA/ALL SIGNED AREAS/ PARTICULAR WORK AREA | JO / JO* / JOC |
SIGN OUT OF SPECIFIC WORK AREA | JOB |
AIS PAGES | HE AIS |
VIEW AIS MAIN MENU | GG AIS |
PRODUCT ANNOUNCEMENTS IN AMADEUS | GG NEWS |
INFORMATION ON AN AIRLINE, FOR EX, UL | GG AIR UL |
AIRLINE LOCAL CONTACT NUMBERS | GG AMA IN LCL |
USEFUL INFORMATION PAGES WITH I N AMADEUS | GG AMA IN USE |
INFORMATION ON A PARTICULAR COUNTRY | GG COU FR |
INFORMATION ON A SPECIFIC AIRPORT | GG APT NRT |
INFORMATION ABOUT THE CONTACT NUMBERS OF AIRLINES IN ANOTHER COUNTRY (PAGE MAINTAINED BY LH) | GG AIR LH GB 6 (GGAIRLH is the default format for the Lufthansa system pages followed by the 2 letter country code and 6 is the default page for the airline contact numbers) |
INFORMATION ABOUT THE CONTACT NUMBERS OF CONSULATES & EMBASSIES IN ANOTHER COUNTRY (PAGE MAINTAINED BY LH) | GG AIR LH GB 0 (GGAIRLH is the default format followed by the 2 letter country code and 0 is the default page for the embassies and counsulates numbers) |
CURRENT WEATHER FORECAST FOR A CITY | GG WEA LAX |
PARTICIPATING CARRIER ACCESS & FUNCTION LEVEL | GG PCA xx (xx=carrier code) |
TO SEE THE LIST OF CARRIERS STARTING WITH FIRST LETTER OF CARRIER CODE | GG PCAL AIR x (X=first letter of the airline name) |
TO SEE THE LIST OF CARRIERS SORTED BY ORIGIN COUNTRY | GG PCAL COU x (X=first letter of the country name) |
INFORMATION ON A SPECIFIC CAR COMPANY | GG CAR ZE |
INFORMATION ON A SPECIFIC HOTEL CHAIN | GG HTL RD |
INFORMATION ON TRAINING SCHEDULES | GG AMA IN TRx (where x = region code, for ex, for Delhi(North), the page would be GG AMA IN TRN) (Where N=North, W=West, E=East, S=South, A=ALL) |
INFORMATION ON AMADEUS LEARNING CITY | GG AMA IN ALC |
INFORMATION ABOUT ETKT LOCAL GUIDELINES | GG AMA IN ETT |
INFORMATION ON INDIAN (AIRLINES) BOOKING GUIDELINES | GG AMA IN IND |
AMADEUS INDIA INFORMATION PAGE ON RESERVATION AND TICKETING GUIDELINES | GG AMA IN TKT |
TO SEE A LIST OF INPUT AND OUTPUT ACTION CODES | GG CODE |
TO SEE A LIST OF ALL CODES STARTING WITH W | GG CODE W |
AMADEUS INPUT AND OUTPUT ACTION CODES | GGCODE.64 |
TO SEE THE AIR ALLIANCES LIST | GG ALLIANCE |
OFFICE BRIEFING PAGE | HE GD |
DISPLAY YOUR OFFICE BRIEFING PAGE | GD |
EDIT OFFICE BRIEFING PAGE | GMD |
HELP | HE HE |
HELP INDEX BY LETTER | HE A |
HELP ON NAME ELEMENT | HE NM |
STEP BY STEP INSTRUCTIONS FOR COMMON TASKS | HE STEPS |
HELP ON MEALS | HE MEAL CODES |
HELP ON THE LAST TRANSACTION ENTERED | HE/ |
HELP ON TICKETLESS ACCESS | HE TLA |
TIMATIC | HE TI |
In Amadeus Selling Platform, follow the following steps: 1.Verify you are in the command page or click on the command page icon 2.Click on the Scripts tab 3.The information icon on the extreme right under the Scripts tab refers to Timatic (it says Travel Information). Use a mouseover to confirm.4.Click on the icon. This will open up the Timatic window where you can check Visa /Health information / information regarding Customs, taxes to be paid at the airport etc. 4.To send this information as an email, click on the FAX/Email icon and then click on Send. Enter email address of receiver and click on Send. 5. In case your email setup is not configured, do that first. There is a seperate handout available for the steps. | |
CRYPTIC COMMANDS: | HE TI |
MASK FOR VISA INFORMATION | TIFV |
MASK FOR HEALTH INFORMATION | TIFH |
MASK FOR VISA AND HEALTH INFORMATION | TIFA |
REFRENCING TIMATIC FROM A PNR | TIRV/NAIN/S2-3 |
INDEX FOR NEWS ITEMS | TINEWS |
INDEX FOR RULES,TERMS AND DEFINITIONS | TIRULES |
LIST OF AIRPORTS FOR A SPECIFIC COUNTRY | TILCC/GERMANY |
TO CHECK CUSTOMS | TIDFT/IN/CS |
LIST OF COUNTRY GROUP CODES AND GROUP NAMES | TIRGL |
DISPLAY MEMBER COUNTRIES FROM GROUP CODES (where SCHS is the group code for Schengen states) | TIRGL/SCHS |
Note: The information provided in the TIMATIC display is not guaranteed by Amadeus. | |
ENCODE/DECODE | HE CONVERT |
ENCODE CITY / AIRPORT NAME | DAN ROME |
ENCODE FROM PART OF CITY NAME | DAN CIN* |
ENCODE ANY LOCATION CALLED LONDON, BRITAIN ONLY | DAN LONDON/GB |
TO DISPLAY THE TEN NEAREST AIRPORTS TO A CITY | DAN DELHI/N |
DECODE CITY / AIRPORT NAME | DAC TYO |
TO LIST THE CODES ASSOCIATED TO A CITY | DB NYC or DB NEWYORK |
ENCODE AIRLINE NAME | DNA SABENA |
DECODE AIRLINE NAME | DNA SN |
ENCODE COUNTRY NAME | DC FRANCE |
DECODE COUNTRY NAME | DC FR |
ENCODE A HOTEL | DNH BEST WESTERN |
DECODE A HOTEL | DNH BW |
ENCODE A CAR COMPANY | DNC AVIS |
DECODE A CAR COMPANY | DNC ZI |
ENCODE A STATE | DNS FLORIDA |
DECODE A STATE | DNS US FL |
LIST STATES FOR A COUNTRY | DNS US |
DECODE AN AIRCRAFT TYPE | DNE IL9 |
DECODE A HOTEL RATE CODE (EX SUM) | DNN SUM |
DECODE CAR EQUIPMENT | CE PHN |
DATE AND TIME CONVERSIONS | HE DD |
CURRENT TIME IN SINGAPORE | DD SIN |
TIME DIFFERENCE BETWEEN TWO CITIES | DD LON/LAX |
COMPARE TIME IN OTHER CITY | DD LON1500/LAX |
TO CHANGE THE UTC TIME TO LOCAL TIME | DD ZZZ1500/DEL |
DISPLAY DAY OF WEEK | DD25DEC08 |
DAYS | DD22APR13/30 |
MATHEMATICAL CALCULATIONS | HE DF |
ADD VALUES | DF 889; 1733; 669 |
SUBTRACT VALUES | DF 1955-889 |
MULTIPLY | DF1604*33 |
DIVIDE | DF1509/34 |
AVAILABILITY | HE AN |
NEUTRAL AVAILABILITY | AN10DECDELLON |
AVAILABILITY FOR SPECIFIC AIRLINE | AN10DECDELSIN/ASQ |
AVAILABILITY FOR SPECIFIC AIRLINES (upto 6 carriers) | AN10DECDELSIN/ASQ,AI,TG |
EXCLUDE SPECIFIC AIRLINE (up to 6 airlines can be excluded) | AN23DECDELLON/A-AI,IT |
AVAILABILITY WITH DEPARTURE TIME | AN10DECLONBRU1600/ASN |
AVAILABILITY WITH SPECIFIC BOOKING CLASS (RBD) (max3 can be added) | AN20DECDELBKK/ATG/CM |
AVAILABILITY WITH SPECIFIC CABIN CLASS | AN20DECDELLON/ABA/KY |
AVAILABILITY AS PER NUMBERS OF SEATS | AN23DECDELLON/B4 |
AVAILABILITY WITH CARRIER CODE, NUMBER OF SEATS AND RBD CLASS SPECIFIED | AN23DECDELBKK/ATG/CM/B4 |
AVAILABILITY WITH TRANSIT POINTS | AN28JUNDELLAX/XBKK |
AVAILABILITY WITH 2 TRANSIT POINTS | AN28JUNDELSFO/XBKKLAX |
AVAILABILITY WITH TRANSIT POINT & AIRLINE | AN10DECDELSFO/ALH/XMUC |
EXCLUDE A CONNECTING POINT | AN19SEPDELLON/X-FRA/ALH |
ONLINE CONNECTIONS | AN26DECDELLAX/O |
CARRIER-PREFERRED DISPLAY | ANTG15SEPDELBKK |
ALLIANCE AVAILABILITY | AN*A15SEPDELLON (Star Alliance) |
ALLIANCE AVAILABILITY | AN*O18DECBKKSYD (One World) |
ALLIANCE AVAILABILITY | AN*S12JULDELNCE (Sky Team) |
AVAILABILITY BY ARRIVAL TIME | AA12DECLONNYC1500 |
SEVEN DAY SEARCH ENTRY | AN/17DECBOMNBO/AKQ |
AIR ASIA AVAILABILITY | AN12APRTRZKUL/AAK |
CHANGE TO TICKETLESS ACCESS AIRLINE DISPLAY | ACW1/B1(where first 1 is the line number and second 1 is the number of seats) |
SCROLLING ENTRIES |
|
TO MOVE UP TO THE PREVIOUS SCREEN | MU |
TO MOVE DOWN TO THE NEXT SCREEN | MD |
TO MOVE TO TOP OF THE DISPLAY | MT |
TO MOVE TO THE DISPLAY FOR THE NEXT DAY | MN |
TO MOVE TO THE DISPLAY FOR THE PREVIOUS DAY | MY |
DUAL CITY PAIR AVAILABILITY | HE AN |
WITH RETURN ON SAME DAY | AN12DECFRALON/ABA* |
WITH RETURN DATE SPECIFIED | AN12DECFRALON/ABA*16DEC |
WITH ONWARD DATE , SECTOR AND AIRLINE SPECIFIED | AN12DECFRALON/ABA*25DECLONNYC/AAA |
SCROLLING IN DUAL CITY PAIR AVAILABILITY |
|
MOVE UP/DOWN/NEXT/YESTERDAY IN FIRST CITY PAIR | MUF/ MDF/ MNF/ MYF |
MOVE UP/DOWN/NEXT/YESTERDAY IN SECOND CITY PAIR | MUS/ MDS/ MNS/ MYS |
DIRECT ACCESS | HE DIR XX (where XX = Airline Code) |
TO SEE WHAT ALL DIRECT ACCESS FUNCTIONALITIES ARE SUPPORTED BY AN AIRLINE | HE DIR 9W (FOR JET AIRWAYS) |
DIRECT ACCESS AVAILABILITY FOR AIRLINE | 19WAD23DECSINJKT |
SCROLLING IN DIRECT ACCESS AVAILABILITY | 19W MN (MOVE NEXT) |
SCROLLING IN DIRECT ACCESS AVAILABILITY | 19W MY(MOVE YESTERDAY) |
SCROLLING IN DIRECT ACCESS AVAILABILITY | 19W MD(MOVE DOWN) |
SCROLLING IN DIRECT ACCESS AVAILABILITY | 19W MU(MOVE UP) |
DIRECT ACCESS PNR RETRIEVAL BY RECORD LOCATOR | 1AIRT H55PW (Where AI is the carrier supporting direct access PNR Display) |
DIRECT ACCESS FARE DISPLAY FOR AIRLINE (EX 9W) | 19WFQDDELLON |
TIME TABLE ENTRIES | HE TN |
NEUTRAL TIME TABLE | TNDELSIN |
NEUTRAL TIME TABLE FOR AN AIRLINE (this displays the timetable for non-participating carriers as well) | TN DELPBH/AKB |
NEUTRAL TIME TABLE WITH DATE AND AIRLINE | TN10DECDELSIN/ASQ |
TO DISPLAY THE TIMETABLE FOR ALL THE YY CARRIERS (including the non-participating carriers) | TN01MAYDELLON/AYY |
SCHEDULE ENTRIES | HE SN |
NEUTRAL SCHEDULE | SNDELLON |
NEUTRAL SCHEDULE WITH DATE AND AIRLINE (this displays the schedule for non-participating carriers as well, however without the posting levels) | SN15DECCCUPBH/AKB |
TO DISPLAY THE SCHEDULE FOR ALL THE YY CARRIERS(including the non-participating carriers) | SN01MAYDACPBH/AYY |
DUAL CITY PAIR SCHEDULES | SN23SEPMADLIS*BCNCDG |
ROUND TRIP SCHEDULE DISPLAY | SN23SEPCDGLHR*25SEP |
AVAILABILITY CHANGE ENTRIES | HE AC/HE ACR (For schedule change replace AC in the entries below with SC) |
AVAILABILITY CHANGE TO SPECIFIC DATE | AC 15DEC |
AVAILABILITY CHANGE TO 5 DAYS AHEAD | AC 5 |
AVAILABILITY CHANGE TO 3 DAYS PREVIOUS | AC -3 |
AVAILABILITY CHANGE TO SPECIFIC AIRLINE | AC/ABA |
AVAILABILITY CHANGE TO YY DISPLAY | AC/AYY |
AVAILABILITY CHANGE TO FARE DISPLAY | AC FQ |
AVAILABILITY CHANGE TO SCHEDULE | AC SN |
CHANGE CITY OF ORIGIN | AC BOM |
CHANGE CITY OF DESTINATION | AC // KUL |
AVAILABILITY CHANGE TO RETURN | ACR20DEC |
AVAILABILITY CHANGE TO RETURN WITH DATE AND AIRLINE | ACR20DEC/ABA |
CHANGE TO DIRECT ACCESS DISPLAY (where applicable) | ACLx(where X=line no of availability display) |
EXPLANATION OF AMADEUS ACCESS LEVELS FOR INFORMATION ON ACCESS AND FUNCTION LEVELS BY AN AIRLINE, REFER TO GG PCA XX | |
AMADEUS COMPLETE ACCESS ( / ) | Amadeus Complete Access gives the highest level of connectivity between an airline and Amadeus, including last-seat availability and immediate confirmation. Example of airlines supporting this feature are BA, AF, The access level is represented by a (/) in the Amadeus availability displays. Note:- But If the airline is not the Altea airline then we can still perform ACL or 1XXad entry if supported by the airline. |
AMADEUS ACCESS SELL ( . ) | Amadeus Access Sell offers a fully secured sale for each seat. When a seat sell request is made, Amadeus checks the flight in the airline’s own inventory system. According to the status, the sale is confirmed, waitlisted, or rejected immediately. If the airline confirms the booking at segment sell time, a HK status is returned.The Airline’s own record locator is automatically appended to the Amadeus PNR after EOT.If the airline does not confirm the booking, a UC or HL status code is returned. Note: Agents may use direct access to get last seat availability Ex JL |
DIRECT ACCESS (DIR) ( * ) | Direct Access provides a real-time link to the airline’s own system to display an accurate availability at the time the request is made. This link is created through the use of Direct Access entries (ACL or 1xxAD entries).This functionality provides last seat availability of the airline on a secondary display. Seats sold on this real time link carry a LK status code. The airline may have the record locator return option supported. It is important that the sell entry be made within 3 minutes of accessing the direct access display. |
STANDARD ACCESS | Schedules are updated on a weekly basis.When you book a seat on a standard access airline, the airline may revert with the confirmation or rejection of sale within 12 hours. If the airline supports Record Return option, its own record locator is appended to the PNR. Seats sold are in SS status code. |
AMADEUS TICKETLESS ACCESS ( - ) | Amadeus Ticketless Access is a new type of access that enables end users to get availability and schedules from the low cost carriers in the Amadeus principal displays. Ticketless Airlines are identified by a ‘ - ’ in the Access indicator field and by the letter “Y” in the Ticketless Access field of the carrier’s GG PCA page. For more information refer to HE TLA. Ex AK |
Related Topics: AMADEUS LAST SEAT AVAILABILITY INDICATOR | A Slash indicator, (/), displayed before the Departure (/ PLACED BEFORE THE DEPARTURE CITY) city indicates that the seat count you see is obtained in real time from the airline’s inventory. The seat count shown for a class is the true number of seats left in that class.Ex MK, QF, SA, VS |
STATUS CODE SEEN AT SELL TIME | DESCRIPTION / ACCESS TYPE |
Note: The segment status that is displayed at segment sell time reflects the type of access used by the airline | |
| HOLDING CONFIRMED/AMADEUS ACCESS, ACCESS SELL |
HN | HOLDING NEED/AMADEUS ACCESS, ACCESS SELL |
HL | WAITLISTED/AMADEUS ACCESS, ACCESS SELL |
LK | HOLDING CONFIRMED/DIRECT ACCESS |
NK | HOLDING CONFIRMED / DIRECT ACCESS, PENDING RECORD LOCATOR RETURN |
SS | SOLD / ACCESS UPDATE, STANDARD ACCESS |
NN | NEED SEGMENT/ON REQUEST |
In newly sold extended air segments, before end of transaction, additional status codes are used (list below). After end of transaction, these codes are changed to HK, HN or HL | |
DK | CONFIRMED / AMADEUS ACCESS, ACCESS SELL |
DN | ON REQUEST / AMADEUS ACCESS, ACCESS SELL |
DW | WAITLISTED / AMADEUS ACCESS, ACCESS SELL |
FLIGHT INFORMATION | HE DO |
DISPLAY FLIGHT INFORMATION BY FLIGHT NUMBER, DATE AND SECTOR | DO TG774 /23DEC /BKKLAX |
DISPLAY FLIGHT INFORMATION FROM A PNR SEGMENT OR AVAILABILITY | DO 2 (where 2 is the segment No. of PNR or the line no. of availability display |
DISPLAY FLIGHT INFORMATION FROM A DIRECT ACCESS DISPLAY | DO 21 |
Note : On the cryptic screen, if you right click on the highlighted flight number, you can see the DO information | |
MINIMUM CONNECTING TIME | HE DM |
DISPLAY MINIMUM CONNECTING TIME FOR CITY | DM FRA |
DISPLAY MCT FOR INTER-AIRPORT CONNECTION | DM LHR-LGW |
DISPLAY MCT FOR INTER-AIRPORT CONNECTION WITH THE TERMINALS SPECIFIED AS WELL | DM ORYW-CDG2B |
DISPLAY MCT FOR CARRIER | DM BA/ LHR /AA |
DISPLAY MCT FOR CARRIER AND AIRPORT | DM BA/ LHR-LGW /AA |
DISPLAY MCT FROM AN AVAILABILITY OR SCHEDULE DISPLAY | DM 1 |
DISPLAY MCT FROM A PNR DISPLAY (for segment 2 and 4 of the PNR) | DM 2/4 |
CHECK MCT AND SEGMENT CONTINUITY IN A PNR | DMI |
DISPLAY CONNECTION POINTS | HE DRT |
TO DISPLAY NEUTRAL CONNECT POINTS | DRT DEL BJS |
TO DISPLAY CONNECT POINTS WITH DATE AND SPECIFIC AIRLINE | DRT 19AUG DELBJS / ATG |
TO DISPLAY CONNECT POINTS WITH SPECIFIC AIRLINE EXCLUDED | DRT 19AUG DELBJS / A-TG |
TO DISPLAY CONNECT POINTS WITH A CONNECT POINT OPTION | DRT 19AUG DEL BJS / XHKG |
TO DISPLAY CARRIER PREFERRED CONNECT POINTS | DRT QF 15AUG DEL HNL |
SEGMENT SELL | HE SS |
SELL ONE SEAT (Y CLASS) FROM LINE 3 OF AVAILABILITY OR SCHEDULE DISPLAY | SS1Y3 |
SELL ONE SEAT (MULTIPLE CLASS) FROM LINE 4 | SS1YM4 |
SELL TWO SEATS Y CLASS FROM DUAL CITY PAIR AVAILABILITY DISPLAY | SS2Y1*11 |
SELL IN DIFFERENT CLASSES OF TRAVEL OR IN DIFFERENT RBDs FROM DUAL CITY PAIR DISPLAY | SS1Y1*F13 |
SHORT SELL ONE SEAT FOR WAITLISTED SEGMENT | SS1Y1/PE |
LONG SELL ONE SEAT | SSTG316M03AUGDELBKK1 |
LONG SELL FOR WAITLISTED SEGMENT | SSTG316C03AUGDELBKKPE1 |
SELL FROM DIRECT ACCESS DISPLAY | SS1K21 |
SELL FOR SELECTED PASSENGERS | SS2C1/P1,3 |
SELLING SEATS FOR A UMNR FOR A SINGLE CITY PAIR | SS1C3 /UM5 (Where 5 is the age of the UMNR ) |
SELLING SEATS FOR A UMNR FOR A DUAL CITY PAIR | SS1C1 /UM6*11/UM6 (where 6 is the age of the UMNR) |
WHEN THERE IS MORE THAN ONE UMNR IN THE SAME PNR | SS2C3 /UM5,7 |
SPACE SELLING FOR STRETCHER PASSENGER FOM AVAILIBILITY (eg. LH airline) | SS1Y1/ST |
MANDATORY PNR ELEMENTS | HE PNR |
NAME ELEMENT | HE NM |
BASIC ENTRY | NM1ROY/ASHOK MR |
COMMON SURNAME | NM2SEN/RAHUL MR/JAYA MRS |
DIFFERENT SURNAME | NM1SEN/JAYA MS 1SETH/RADHA MS |
ACCOMPANIED INFANT | NM1SINGH/NISHA MRS(INF/ANU/02FEB09) |
INFANT WITH DIFFERENT SURNAME | NM1SINGH/NISHA MRS(INFSEN/ALKA/06JUN09) |
CHILD PASSENGER | NM1JAIN/RADHA MISS(CHD/06APR03) |
INFANT WITH A SEAT | NM1BROWN/JANE(INS) |
NAME ELEMENT FOR A STRETCHER PASSENGER | NM1LEWIS/JOHN MR (IDSTCR) |
Note 1 : SSR element automatically generates with the child’s and infant’s name and age. If the infant’s DOB is not provided the system will take the PNR creation date as the infant’s DOB. Note 2 : Do not use the Child (CHD) passenger type in the name when booking an unaccompanied minor | |
PHONE FIELD | HE AP |
CONTACT INFORMATION AS PER OFFICE PROFILE | AP |
ENTER CONTACT INFORMATION | AP BOM CTCH45644455 CTCB646446 CTCT45665657 |
ENTER MOBILE NUMBER | APM - DEL 9818568329 |
ENTER E-MAIL ADDRESS | APE - ABC@YAHOO.COM |
*Remember to transmit the data in the phone field to the airline under OSI as well | |
TICKETING ARRANGEMENT | HE TK |
TICKETING IN ORDER | TKOK |
TICKETING TIME LIMIT DATE | TKTL05OCT |
TICKETING TIME LIMIT DATE AND TIME | TKTL05OCT/1200 |
AUTOMATIC CANCELLATION OF THE ITINERARY ( Use with caution as this generates auto cancellation of the PNR as per the date and time specified ) | TKXL/06APR |
PASSENGER SPECIFIC TK ELEMENT | TKTL05OCT/1200/P1,4 |
TICKETING FOR DOMESTIC ITINERARY | TKDO01JAN (automatic queue placement to Q8C3) |
TICKETING FOR INTERNATIONAL ITINERARY | TKIN05JAN (automatic queue placement to Q8C5) |
*Remember to transmit the time limit to the airline under OSI as well |
REFERENCE | HE RF |
REFERENCE OF PERSON ACTIONING BOOKING | RF GEORGE |
END TRANSACTION | HE ER / HE ET |
END AND REDISPLAY PNR | ER |
END AND IGNORE PNR | ET |
END TRANSACTION, CHANGE ADVICE CODES AND REDISPLAY | ERK |
Note : You can enter all the mandatory elements together by combining them with a “;” (semi colon) | |
Ex NM1SEN/SUSHMITA MS;SSLH761H23DECDELFRA1;AP BOM CTCH23345511;TKOK;RFDAISY;ER | |
OPTIONAL ELEMENTS | HE AB/HE AM/HE RM/HE RC/HE OP/HE RIR |
BILLING ADDRESS | AB 2115 HOTEL SHERATON,DELHI |
BILLING ADDRESS (STRUCTURED FORMAT) | AB//CY-AMADEUS/A1-156 SECTOR 24/A2- GREENPARK AVENUE/CI-NEWDELHI/ZP-110070/ CO-INDIA |
| (Where CY=company, CI=city,CO=country) |
MAILING ADDRESS | AM 1198 BASANT LOK,DELHI |
MAILING ADDRESS (STRUCTURED FORMAT) | AM//CY-AMADEUS/A1-156 SECTOR 24/A2- GREENPARK AVENUE/CI-NEWDELHI/ZP-110070/ CO-INDIA |
| (Where CY=company, CI=city,CO=country) |
GENERAL REMARK ELEMENT | RM PAX WILL COLLECT TICKETS COPY |
CONFIDENTIAL REMARK | RC PAX PAYS BY CCVI33333553/1009 |
CORPORATE REMARK | RX VIP PAX TAKE CARE/S4/P1 |
ITINERARY REMARK | RIR HAVE A PLEASANT FLIGHT |
ITINERARY REMARK PLACED AFTER PARTICULAR SEGMENT OF PNR | RIR COMPLIMENTARY CAR TRANSFER ON ARRIVAL/S4 |
OPTION ELEMENT FIELD (automatic queue placement to Q3) | OP12DEC/US VISA TO BE APPLIED |
OTHER SERVICE INFORMATION | HE OSI |
ADD OSI MESSAGE FOR CONTACT INFORMATION | OS EK PAX DEL CTCH 57775777 |
ADD OSI MESSAGE FOR CIP PASSENGER | OS EK PAX CIP MD ASIA TYRES/P1 |
ADD OSI MESSAGE FOR TIME LIMIT | OS EK TIMELIMIT 12DEC 1200HRS |
ADD OSI MESSAGE FOR ALL THE AIRLINES IN THE PNR | OS YY PAX CTCH DEL 5191912 |
ADD OSI MESSAGE FOR MOBILE TRANSMISSION | OS BA CTCM DEL 9818568329 |
SPECIAL SERVICE REQUEST | HE SSR |
MEAL REQUEST | SR AVML |
MEAL REQUEST WITH PASSENGER & SEGMENT | SR SFML/P2/S4-5 |
SEAT REQUEST (SEAT WISH) | ST/A (NON SMOKING AISLE) |
| ST/W (NON SMOKING WINDOW) |
| ST/E ( EXIT ROW SEAT) |
SPECIFIC SEAT NUMBER REQUEST | ST/21A/P2 |
FOLLOW UP ENTRY TO VIEW THE SEAT CHARCTERSTICS DETAILS | RTSTR |
WHEELCHAIR REQUEST | SRWCHR/ P3/ S5 |
BASINETTE REQUEST | SRBSCT/P1 |
SSR MESSAGE WITH FREE FLOW TEXT: |
|
(Special Meal request) | SRSPML - ANNIVERSARY CAKE/ P1/ S7 |
(Meet and assist request) | SRMAAS - PAX WITH INFANT/P2 |
(Other services) | SROTHS UL-PLS DAPO CNFM ASAP |
FORM OF IDENTIFICATION-FOID | SR FOID IB HK1-DL12345678/P1 (Please refer to HE FOID for more details) |
TO MANUALLY CREATE AN SSR FOR UMNR | SRUMNR-UM06 (where 6 the age of the UMNR) |
TO CREATE THE SSR WHERE THERE ARE MULTIPLE UMNRS IN THE PNR | SRUMNR-UM06/07/08 |
TO SEE THE LIST FOR ALL THE SSR CODES | HESSR.480 |
APIS TRAVEL DETAILS | HE APIS |
APIS PASSPORT INFORMATION | SRDOCSBAHK1-P-GBR-012345678-GBR- 30JUN73-M-14APR09-JOHNSON-SIMON-PAUL- H/P1/S3 |
| where SR=PRIMARY TRANSACTION CODE |
| DOCS=SSR CODE FOR APIS PRIMARY TRAVEL DOCUMENT |
| BA=AIRLINE CODE |
| HK1=ACTION CODE AND NUMBER OF SERVICES REQUESTED (MANDATORY) |
| P=TRAVEL DOCUMENT TYPE |
| GBR=TRAVEL DOCUMENT ISSUING COUNTRY / STATE USE THE THREE LETTER AIRIMP COUNTRY CODE |
| 12345678=TRAVEL DOCUMENT NUMBER (UPTO 15 DIGITS INCLUDING SPACES) |
| GBR=PASSENGER NATIONALITY IN THE THREE LETTER AIRIMP CODE |
| 30-JUN-73=DATE OF BIRTH OF THE PASSENGER |
| M=GENDER OF THE PAX |
| 14-APR-12=DATE OF EXPIRY OF THE PASSPORT |
| JOHNSON=LAST NAME OF THE PASSENGER |
| SIMON=FIRST NAME OF THE PASSENGER |
| PAUL=MIDDLE NAME OF THE PASSENGER (IF ANY) |
| HK1=PASSPORT HOLDER INDICATOR |
| /P1=PASSENGER ASSOCIATION |
| /S3=SEGMENT ASSOCIATION |
APIS PASSPORT INFORMATION WITH PARTIAL DATA | SR DOCS BA HK1----- 30JUN73-M--SMITH- DAVE/P1 |
Note:The minimum information for the partial entry contains-Full Name, Date of Birth, Gender. The system error will be created when the above information is not provided. | |
APIS VISA INFORMATION | SRDOCO BA HK1-MANCHESTER GBR-V- 17317323-LONDON GBR-18JUN04-USA/P1/S3 |
| where SR=PRIMARY TRANSACTION CODE |
| DOCO=SSR CODE(MANDATORY) |
| BA=AIRLINE CODE |
| HK1=ACTION CODE AND NUMBER OF SERVICES REQUESTED (MANDATORY) |
| MANCHESTER GBR=PASSENGER PLACE OF BIRTH |
| V=TRAVEL DOCUMENT TYPE |
| 17317323=VISA NUMBER |
| LONDON GBR=VISA PLACE OF ISSUE |
| 18-JAN-10=DATE OF ISSUE FOR VISA |
| USA=COUNTRY / STATE WHERE THE VISA APPLIES |
| /P1=PASSENGER ASSOCIATION |
| /S3=SEGMENT ASSOCIATION |
USE FARE DIAGNOSTIC TO TARGET SPECIFIC FARES. HE FARE DIAGNOSTIC
APIS ADDRESS INFORMATION | SRDOCA BA HK1-D-USA-301 PARK AVENUE- NEWYORK-NY-10022/P1/S3 |
| where SR=PRIMARY TRANSACTION CODE |
| DOCA=SSR CODE(MANDATORY) |
| BA=AIRLINE CODE |
| HK1=ACTION CODE AND NUMBER OF SERVICES REQUESTED (MANDATORY) |
| D=TYPE OF DESTINATION (D FOR DESTINATION & R FOR RESIDENCE) |
| USA=COUNTRY (OPTIONAL) |
| 301 PARK AVENUE=ADDRESS DETAILS |
| NEW YORK=CITY (OPTIONAL) |
| NY=STATE/ PROVINCE/COUNTRY AS FREE TEXT (OPTIONAL) |
| 10022=ZIP CODE / POSTAL CODE |
| /P1=PASSENGER ASSOCIATION |
| /S3=SEGMENT ASSOCIATION |
Note 1 : Use MI to signify male infant and FI for female infant | |
Note 2 : For 3 letter nationality codes, refer to DC COUNTRY CODE or DC COUNTRY NAME Example : DC IN OR DC INDIA | |
ADVANCE SEATING THROUGH SEAT MAP | HE SM |
DISPLAY SEAT MAP FOR FLIGHT DETAILS | SMLH761/C/03SEPDELFRA |
DISPLAY SEAT MAP FOR A PNR SEGMENT 4 | SM4 |
OPEN SEGMENT | HE SO |
OPEN SEGMENT FOR A SPECIFIC CARRIER | SOLHCFRABOM |
OPEN SEGMENT FOR A SPECIFIC DATE | SOLHC24DECFRABOM |
OPEN SEGMENT WITH NO CARRIER SPECIFICATION | SOYYCFRABOM |
INFORMATION SEGMENT | HE SI |
INSERT SURFACE SEGMENT TO INDICATE BREAK IN SEGMENT CONTINUITY | SI ARNK |
INSERT FLIGHT SEGMENT FOR INFORMATION ONLY | SISV219Y20MAYJEDISTHK1/0815 1645 |
GHOST SEGMENT | HE SS |
ADD GHOST SEGMENT INTO PNR | SSSQ401Y20DECDELSINGK1/YKABH (where YKABH is the airline record locator) |
FREQUENT FLYER NUMBER | HE FFN |
CHECK IF THE AIRLINE USES AMADEUS FREQUENT FLYER DATABASE | GG PCA XX (where XX = carrier code) |
PNR CREATION FROM FREQUENT FLYER NUMBER (This entry works for airlines using Amadeus Frequent Flyer Database | FFAAF-01234509876 |
DISPLAY FREQUENT FLYER NAME FROM AIRLINE DATABASE (This entry works for airlines using Amadeus Frequent Flyer Database) | FFDAF-01234509876 |
ADD FREQUENT FLIER NUMBER INTO PNR | FFNAF-01234509876/P1 |
CHECK FREQUENT FLIER AGREEMENTS FOR BA | VFFD BA |
PASS KL FREQUENT FLIER NUMBER TO PARTNER CARRIERS NW AND UK AS WELL | FFNAF-01234509876,KL,AY,9W |
FREQUENT FLIER THROUGH SSR | SR FQTV BA-FF22115 |
EXTENDED SECURITY | HE ES |
SET UP A READ ONLY SECURITY (on the retrieved PNR) | ES DELI22133-R |
SET UP A READ AND WRITE SECURITY (on the retrieved PNR) | ES DELI22134-B |
SET UP READ AND TICKET SECURITY | ES DELI22134-T |
DISPLAY PNR EXTENDED SECURITY AGREEMENT (on the retrieved PNR) | ESD |
CANCEL PNR EXTENDED SECURITY AGREEMENT (on the retrieved PNR) | ESX |
RETRIEVE A PNR ON WHICH EXTENDED SECURITY HAS BEEN RECEIVED | RT/DELI22123-SMITH (where DELI22123 is the office that has extended the security) |
TO RETRIEVE THE SECURITY ELEMENT FOR THE CURRENT PNR, ENTER | RTE |
TO RETRIEVE THE SECURITY ELEMENT HISTORY FOR THE CURRENT PNR, | RHE |
Note: The ES in the PNR can be given to maximum 5 receivers |
|
TICKET NUMBER TRANSMISSION | HE FH/HE OS |
CHECK THE GGPCAxx PAGE ON THE SYSTEM TO SEE THE CORRECT FORMAT FOR TKT NO. TRANSMISSION (where xx=carrier code) IF THE TKT NO TRANSMISSION BOX READS “ALL” TICKET NUMBERS ARE ALWAYS TRANSMITTED, AUTOMATICALLY VIA FA ENTRY OR MANUALLY VIA FHE ENTRY. “FA ONLY” : TICKET NUMBERS ARE ONLY TRANSMITTED VIA FA ENTRY, NOT FHE. |
DISPLAY AND PRINT PASSENGER LISTS THROUGH LP / LPO ENTRIES
TKT NO. TRANSMISSION UNDER FHM (for manually issued tickets) | FHM 125-3114500908 |
AUTOMATED TKT NO TRANSMISSION UNDER FH | FHA 125-3116400908 |
ELECTRONIC TICKET NUMBER TRANSMISSION | FHE 125-3114500900 |
ELECTRONIC TICKET NUMBER TRANSMISSION FOR INFANT TICKET | FHE INF 125-3114500911 |
ELECTRONIC TICKET NUMBER TRANSMISSION FOR ADULT PASSENGER (WITH ACCOMPANYING INFANT) | FHE 125-3114500912/P2 |
ELECTRONIC TICKET NUMBER TRANSMISSION FOR CONJUCTION TICKETS | FHE 125-3114500909-10/P2 |
WORKFLOW TO CREATE TICKETLESS AIRLINE BOOKING (Example AIR ASIA PNR) | HETLA / HE TICKETLESS |
1. TO CHECK THE NEUTRAL AVAILABILLITY OF AIR ASIA | AN12JUNTRZKUL/AAK |
2. TO CHANGE THE DISPLAY TO TICKETLESS DISPLAY | ACW1/B1(where first 1 is the line number and second 1 is the number of seats) |
3. TO SELL THE SEATS FROM THE TICKETLESS DISPLAY | SS1V1 |
4. PNR CREATION WITH MANDATORY ELEMENTS |
|
a. Name Element | NM1WILLIAMS/ANNIE MS |
b. Phone Element | AP PAX CTC DEL 91 9865621231 |
c. E Mail Address | APE AWIILLIAMS@BINGO.COM |
d. Ticketing Element | TKOK |
e.Pricing the PNR through FXP entry | FXP |
View the stored fare | TQT |
f. Form of Payment (Either Credit Shell or Credit Card) | FPAG |
| FPCCVI4111111111111111/1212/*CV123/ HOLDER NAME |
g. End the transaction and retrieve the PNR | RFAGENT;ER |
5.TO SYNCHRONISE THE AIR ASIA BOOKINGS | RTLC |
Note: Once the PNR is saved the FOP in the PNR gets utilized. | |
PRICING ENTRIES |
|
FXP Entry is used to store the fare in the PNR |
|
TQT entry can be used for the breakup of fare and taxes |
|
POINTS TO REMEMBER |
|
Air Asia accepts point to point and round trip bookings |
|
No waitlist bookings are done for Air Asia |
|
Passenger needs to pay for the excess baggage charges at the airport directly |
USE AMADEUS QUEUES TO WORK MORE EFFICIENTLY
PNR RETRIEVAL & DISPLAY | HE RT |
RETRIEVAL BY PNR | RT QVH1A5 |
RETRIEVAL BY SURNAME | RT/SINGH |
RETRIEVAL BY SURNAME AND INITIAL | RT/SINGH/J |
RETRIEVAL OF ACTIVE PNRS ONLY | RT/SINGH/J*A |
RETRIEVE PNR AT LINE 4 OF LIST | RT4 |
RETURN TO LIST | RT0 |
RETRIEVAL BY FLIGHT | RTLH761/14SEPDELFRA-SEN |
RETRIEVE PNR BY TICKET NUMBER (contained in FA or SSR element) | RTTKT/016-1234567890 |
REDISPLAY CURRENT PNR | RT |
DISPLAY ONLY ITINERARY SEGMENTS | RTI |
DISPLAY GENERAL FACTS INCLUDING OSI / SSR ELEMENTS | RTG |
DISPLAY REMARKS ONLY | RTR |
DISPLAY PNR ELEMENTS RELATED TO FARE,TICKETING AND ITINERARY ONLY | RTF,K,I |
DISPLAY ELEMENTS FOR ONE PASSENGER ONLY | RT/P2 |
DISPLAY AIRLINE RECORD LOCATOR IN PNR | RL |
DISPLAY AIRLINE RECORD LOCATOR IN NUMERIC FORMAT | RLN |
DISPLAY NUMERIC RECORD LOCATOR WHILE RETIEVING PNR | RLN YBH22M |
RETRIEVE PNR BY NUMERIC RECORD LOCATOR | RT 123456789012 |
RETRIEVE PNR ON WHICH EXTENDED SECURITY HAS BEEN RECEIVED | RT/DELI22123-SMITH (where DELI22123 is the office that has extended the security) |
DISPLAY FLIGHT INFORMATION FROM RETRIEVED PNR | RTSVI3 (Segment3) |
RETRIEVE PNR FROM CUSTOMER PROFILE DISPLAY | RTU |
RETRIEVE PNR FROM DISPLAYED E-TICKET RECORD | RT*E |
DISPLAY ALL QUEUES WHERE PNR IS PLACED | RTQ |
TO SYNCHRONISE THE AIR ASIA BOOKINGS | RTLC |
RETRIEVAL OF THE PNR WITH NUMERIC RECORD LOCATOR | RT1234569778 |
TO RETRIEVE THE NUMERIC RECORD LOACTOR IN THE PNR | RLN |
TO RETIEVE THE NUMERIC RECORD LOCATOR WITH ALPHA NUMERIC RECORDLOCATOR | RLN ZSD3WS |
TO RETIEVE THE ALPHA NUMERIC RECORDLOCATOR WITH NUMERIC RECORD LOCATOR | RLN 12345666655 |
PNR CLAIM | HE RO |
PNR CLAIM IS A 2 STEP PROCESS.THE INITIAL STEP CAUSES THE PNR TO BE DISPLAYED IN ITS ORIGINAL FORMAT. THE SECOND STEP CONSISTS OF PERFORMING AN END OF TRANSACTION ENTRY | |
STEP 1 |
|
RETRIEVING THE PNR CREATED IN ANOTHER OFFICE (BY RECORD LOCATOR) | RO CO ABC123 (where CO is the airline and ABC123 is the airline record locator) |
RETRIEVAL BY FLIGHT NUMBER, DATE AND NAME | RO AA 042/23AUGDELCHI-SHARMA |
RETRIEVAL FROM A SIMILAR NAME LIST | RO 3 (where 3 is the line number of the PNR on the list) |
RETURNING TO THE SIMILAR NAME LIST | RO 0 |
STEP 2 |
|
CLAIMING RESPONSIBILITY FOR THE PNR | ER or ET |
PNR MODIFICATIONS | HE XE/HE XI/HE DL/HE RR/HE SB |
CANCEL SPECIFIED SEGMENT | XE 4 |
CANCEL RANGE OF SEGMENTS | XE 4-8 |
CANCEL NON-CONSECUTIVE SEGMENTS | XE 4,6 |
DELETE ELEMENT (TO REMOVE INACTIVE STATUS CODES SUCH AS HX, UC FROM THE PNR FACE) | DL4 |
ACCEPT STATUS AS HK FOR SEGMENT | 8/HK |
ADD OR CHANGE PASSENGER ASSOCIATION | 7/P1,4 |
CANCEL ITINERARY | XI |
ACCEPT ALL STATUS UPDATES AND REDISPLAY PNR/ END TRANSACTION | ERK or ETK |
CHANGE CLASS TO Y FOR SEGMENT 6 OF PNR | SBY6 |
CHANGE CLASS TO Y FOR ALL SEGMENTS | SBY |
CHANGE DATE FOR SEGMENT 7 OF PNR | SB25DEC7 |
Note: For Standard access carriers, do not use the SB entries |
|
PNR AND ITINERARY PRINTING | HE IED/HE IEP |
ITINERARY BASIC DISPLAY FOR PASSENGER1 | IBD/P1 |
ITINERARY BASIC PRINT FOR ALL PASSENGERS | IBP |
VIEW BACKDATED FARES UPTO TWO YEAR IN THE PAST
ITINERARY EXTENDED DISPLAY FOR PASSENGER 2 | IED/P2 |
ITINERARY EXTENDED PRINT FOR PASSENGER 2 | IEP/P2 |
ITINERARY EXTENDED PRINT FOR PASSENGER 2 IN FRENCH LANGUAGE | IEP/LP FR/P2 |
PRINT SINGLE JOINT ITINERARY FOR ALL PASSENGERS | IEPJ |
PRINT ENTIRE ITINERARY (NORMAL SCREEN VIEW) | WRA/RT |
PRINT ENTIRE HISTORY | WRA/RH |
SPLIT BOOKINGS | HE SP |
MANUAL SPLIT IS A 3 STEP PROCESS. RETRIEVE THE PNR AND |
|
1/SPECIFY PASSENGERS TO BE SPLIT | SP 1,4 |
2/END AND FILE NEW PNR BEING CREATED | RF AMIT; EF |
3/END TRANSACTION IN PARENT PNR | RF AMIT;ET |
RETRIEVE SPLIT PNR RECORDS | RT AXR (in the retrieved parent PNR) |
Note: Action changes in the new PNR only after airline record locator has been received in the PNR | |
HANDLING NON HOMOGENEOUS PNR CONDITION (AUTOMATIC SPLIT) | HE NHP |
NHP is a unique feature of Amadeus provided to the user wherein the system performs an automatic split at PNR creation stage. This happens when the number of services requested does not match the number of passengers in the PNR | |
INCREASING/DECREASING THE SEATS WITH SEGMENT ASSOCIATION (segment number/number of seats required) | 3/2 |
ASSOCIATING THE SEGMENT SOLD WITH THE PASSENGER | 3 / P2 OR 4-5/P1-2 |
END AND RECEIVE THE PNR FILE | RFSC;ER |
RETRIEVE SPLIT PNR RECORDS | RT AXR |
Note: Automated Split cannot be performed on the saved PNRs, it only happens when PNR is in the creation stage | |
COPY PNR | HE RRN |
COPY THE WHOLE PNR | RRN |
COPY PNR FOR FOUR PASSENGERS | RRN/4 |
COPY PNR FOR 7 DAYS LATER THAN ORIGINAL BOOKING | RRN/DP7 |
COPY PNR FOR 3 DAYS EARLIER THAN ORIGINAL BOOKING | RRN/DM3 |
USE FARE DIAGNOSTIC TO TARGET SPECIFIC FARES. HE FARE DIAGNOSTIC
COPY FOR SPECIFIC SEGMENTS ONLY | RRN/S2,6 |
COPY PNR WITH DIFFERENT DATE ON PARTICULAR SEGMENT | RRN/S5D12SEP |
COPY PNR AND CHANGE CLASS OF SERVICE | RRN/CY |
COPY PNR TO CREATE LINKED “AXR” | RRA |
COPY PASSENGER DATA ONLY | RRP/P2 |
COPY PNR AND CHANGE CLASS OF SERIVICE FOR A SPECIFIC SEGMENT | RRN/S2CY/S3CJ |
COPY ITINERARY SEGMENTS ONLY | RRI |
PNR HISTORY | HE RH |
TO SEE THE LIST OF PNR HISTORY DISPLAY OPTIONS | HE RH |
FOR A LIST OF PNR HISTORY CODES, REFER TO HE RH and then GP CODE | HERH.148 |
DISPLAY PNR HISTORY | RH |
DISPLAY PARTIAL PNR HISTORY FOR AIR SEGMENTS ONLY | RHA |
DISPLAY HISTORY OF GENERAL FACTS (SSR, OSI) | RHG |
RETRIEVE SEGMENT HISTORY (SEGMENT 1) | RHS1 |
DISPLAY QUEUE HISTORY | RHQ |
DISPLAY PNR HISTORY WITH QUEUE HISTORY | RH/ALL |
PNR RECALL ENTRIES | HE RPD |
RECALL PURGED PNR BY AMADEUS RECORD LOCATOR | RPD/RLC-A123B4/03JUL09 (any date between PNR creation and PNR purge) |
RECALL PURGED PNR BY FLIGHT/DATE SEGMENT | RPD/AF7708/16JUL09 (flight date) |
Note: The purged amadeus pnr data can be retrieved for past 3 years. | |
MULTI LIST-SEARCH BY FLIGHT | HE LP |
MULTI LIST PNR RETRIEVAL | LP/TG316/12FEB/DELBKK |
MULTI LIST FOR WAITLIST SEGMENTS | LP/W/TG316/12FEB/DELBKK |
Note: For a list of Search Option codes, go to HE LP and then GPLP2 |
|
PLACE LIST ON QUEUE | LP/W/TG316/12FEB/DELBKK-Q25C0 |
SEND LIST TO PRINTER | LP/W/TG316/12FEB/DELBKK-P |
MULTI LIST FOR RECONFIRMED SEGMENTS | LP/R/TG316/12FEB/DELBKK |
MULTI LIST FOR SPECIFIC SSR | LP/S(FQTV)/TG316/12FEB/DELBKK |
RETRIEVE PNR AT LINE 4 OF LIST | LP4 |
USE AMADEUS BEST PRICER TO FIND THE LOWEST FARES. HE BEST BUY
RETURN TO LIST | LP0 |
SEARCH BY OFFICE | HE LPO |
TO SEE THE LPO SEARCH CODES | HELPO.358 |
SEARCH BY CRITERIA | LPO/A(AF,BA)B(CPH) |
SEARCH BY CRITERIA AND PLACE SEARCH RESULTS ON SPECIFIC QUEUE | LPO/A(AF,BA)B(CPH) - Q29C2 |
Under LPO command we need to highlight this command | LPO/W(*X) |
SEARCH BY CRITERIA FOR HOTEL SEGMENTS | LPO/N(HTL) |
SEARCH BY CRITERIA FOR INSURANCE SEGMENTS | LPO/N(INS) |
SEARCH BY CRITERIA FOR CAR SEGMENTS | LPO/N(CCR) |
DISPLAY THE PASSENGER LIST STATUS TABLE | LPS/PS |
DISPLAY THE SEARCH RESULTS | LPS/D3 |
RETRIEVE A PNR FROM THE LIST | LPS23 |
RETURN TO LIST | LPS0 |
REMOVE A SEARCH FROM THE TABLE | LPX/3-5,7 |
QUEUES |
|
DISPLAY TOTAL QUEUE COUNT | QT |
DISPLAY ALL EXISTING QUEUES FOR AN OFFICE | QTQ |
START QUEUE PROCESSING | QS97C0D1 |
REMOVE ITEM FROM QUEUE, DISPLAY NEXT ONE | QN |
DELAY ITEM, DISPLAY NEXT ONE | QD |
DELAY PNR TO SPECIFIC DATE AND TIME | QD09DEC/1200 |
EOT AND EXIT QUEUE MODE | QF |
IGNORE PNR AND EXIT QUEUE MODE | QI |
REDISPLAY QUEUE MESSAGE | QU |
PLACE PNR TO QUEUE CATEGORY OF OWN OFFICE | QE8C1 |
PLACE PNR TO ANOTHER OFFICE QUEUE | QE/DEL1A0900/0C0 |
INFORMATION PAGE TO SEE THE QUEUE ADDRESSES OF THE AIRLINES | GGAMAINUSE.161 |
SEND FREE FLOW TEXT MESSAGE | QE/DELA0900/97 (ctrl+enter for new line) |
| WRITE TEXT OF MESSAGE (ctrl+enter) |
| REGARDS// (END Message with //) (enter) |
DISPLAY COMBINED CONTENT OF GDS AND NON GDS HOTEL AVAILABILITY AND RATES THROUGH AMADEUS HOTEL MULTISOURCE
QUEUE NICKNAMES | HE QUEUE and then GP NIC |
ADD A NICKNAME TO A QUEUE | QLAJANE/30C1 |
DISPLAY NICKNAME LIST | QLD |
PLACE PNR ON QUEUE SPECIFIED BY NICKNAME | QE.JANE |
QUEUE SORTATION | HE QUEUE and then GP SOR |
ACTIVATE THE SIGN-ASSOCIATED CATEGORY | QAC6C21-21 |
NAME THE CATEGORY | QAR6C21NAME or QAN6C21NAME |
QUEUE VIEW | HE QV |
TO DISPLAY A LIST OF PNRS ON A SPECIFIC QUEUE | QV/8 or QV/8C41D1 |
SCROLLING DOWN IN THE DISPLAY | QVMD |
TO OPEN A PNR FROM THE LIST | QV2 |
QUEUE PLANNER | HE QVR |
QUEUE SUMMARY PLANNER - DISPLAY BY RECORD LOCATOR | QVR |
QUEUE TICKETING PLANNER - DISPLAY BY RECORD LOCATOR | QVRT |
QUEUE TICKETING PLANNER BY SPECIFIC DATE | QVRT/12AUG |
QUEUE OPTION PLANNER | QVRO/12APR |
QUEUE MONITOR | HE QO |
ADD QUEUE MONITOR FOR A SPECIFIC QUEUE | QOA2 |
ADD QUEUE MONITOR FOR A SPECIFIC QUEUE, ALL CATEGORIES AND DATE RANGES | QOA97CADA |
There is a functionality known as “Automated Ticketing Timelimit”. This functionality enables the airlinesto automatically assign and manage the timelimts for ticket issuance in Amadeus. The PNR contains two elements “OPW” and “OPC”. OPW element notifies your office by queue placement 24 hours prior to the automatic cancellation of the AIR segments that are associated to an ATL.The “OPC”element is used to track the ticketing time limit, to initiate automatic cancellation of ATL associated segments and to queue place the PNR after cancellation. The que catagory associated with Automated Ticketing Timelimit is Queue 1 and Catagory 7 and 8 | |
AIRLINE OFFICES CAN ADD AN OPQ OPTION ELEMENT TO THE PNR SO THAT ON A SPECIFIED DATE, THE PNR IS PLACED ON THE QUEUE OF A DESIGNATED OFFICE. THE OPQ ELEMENT CAN ONLY BE ENTERED BY AUTHORIZED ATO/CTOS. IF YOU ENTER AN OPQ ELEMENT, THE PNR WILL BE SENT TO THE QUEUE PLANNER OF THE DESIGNATED OFFICE AT END OF TRANSACTION. ON THE SCHEDULED DATE, DURING THE NIGHTLY FILE MAINTENANCE PROCESS, THE PNR WILL BE PLACED ON THE QUEUE OF THE DESIGNATED OFFICE. |
AMADEUS LCC SMART IS AN EASY TO USE, SMART-TAB BASED GRAPHICAL INTERFACE FOR BOOKING SELECT LOW COST CARRIERS
AMADEUS E MAIL | HE EMAIL |
TO REGISTER THE TERMINAL FOR THE FIRST TIME FOR AMADEUS E-MAIL | WM/ |
SEND ITINERARY MAIL (Perform this entery on retrieved PNR) | IEP-EML-ABC@YAHOO.COM |
SEND ITINERARY MAIL USING CONTACT INFORMATION FROM APE ELEMENT OF THE PNR | IEP-EMLA |
SEND FREE FLOW TEXT EMAIL | WMP (ctrl+enter) |
| EML ABC@YAHOO.COM; (ctrl+enter) |
| FREE FLOW TEXT (ctrl+enter) |
| LLLL / SEND (enter) |
SEND FREE FLOW TEXT EMAIL TO MULTIPLE EMAIL ADDRESSES | WMP (ctrl+enter) |
| EML ABC@YAHOO.COM;(ctrl+enter) |
| EML XYZ@YAHOO.COM;(ctrl+enter) |
| EML LMN@YAHOO.COM; (ctrl+enter) |
| FREE FLOW TEXT (ctrl+enter) |
| LLLL / SEND (enter) |
FORWARD A TIMETABLE | WM/FWD/EML ABC@YAHOO.COM/ TN15AUGDELBOM |
DEFINE NICKNAME | WM / ADD / NIC / EML / JOHN / JOHNM@YAHOO. COM |
USE A NICKNAME | WMP (ctrl+enter) |
| EMLN JOHN ; (ctrl+enter) |
| FREE FLOW TEXT (ctrl+enter) |
| FREE FLOW TEXT (ctrl+enter) |
| FREE FLOW TEXT (ctrl+enter) |
| LLLL / SEND / APPEND-MSG NO. (enter) |
TO VIEW THE E-MAIL QUEUE | WM / MSG |
TO VIEW E-MAIL QUEUE FOR OFFICE | WM / MSG /O |
DISPLAY AGENT MESSAGE FROM QUEUE | WM / MSG-2 |
DISPLAY OFFICE MESSAGE FROM QUEUE | WM / MSG-2/O |
DISPLAY MESSAGE LOG | WM / LOG |
USE AMADEUS MASTER PRICER EXPERT FOR SEARCHING LOW FARE AVAILABLE RECOMMENDATIONS WITH/WITHOUT PNR
E MAIL STATS | HE EMAIL |
TO SEE THE NUMBER OF E MAILS SENT FROM YOUR TERMINAL | WM / HST |
TO SEE THE NUMBER OF E MAILS SENT FROM ALL TERMINALS IN THE OFFICE | WM/HST/O |
FARES |
|
FARE QUOTE RATE OF EXCHANGE | HE FQA |
DISPLAY ROE FOR COUNTRY OR CURRENY | FQAINDIA or FQA INR |
DISPLAY BACK DATE ROE | FQAINDIA/23AUG09 |
FARE QUOTE EXCESS BAGGAGE | HE FQX |
EXCESS BAGGAGE RATE FOR SECTOR | FQXDELLON/35 |
EXCESS BAGGAGE RATE WITH CARRIER AND DATE | FQXDELLON/12JUN10/35/BA |
CREDIT CARD APPROVAL | HE DE |
REQUEST MANUAL APPROVAL | DECCVI578588875885/1212/50000/AF |
FARE QUOTE CURRENCY | HE FQC |
CURRENCY CONVERSION FROM USD TO LKR | FQC100USD/LKR |
CURRENCY CONVERSION TO NUC AMOUNT | FQC1000USD/NUC |
Note: To get the Currency Code encode or decode the country. | |
FARE QUOTE DISPLAY | HE FQD |
FARE QUOTE DISPLAY FOR A CITY PAIR | FQDDELPAR |
FARE DISPLAY ON SPECIFIC CARRIER | FQDDELBKK/ATG |
FARE DISPLAY WITH MULTIPLE CARRIERS(MAX 3) | FQDDELLAX/ABA, AF, LH |
FARE DISPLAY FOR SPECIFIC DATE | FQDDELPAR/AAF/D15DEC |
FARE DISPLAY WITH DATE RANGE | FQDDELPAR/AAF/D12DEC**16JAN |
FARE DISPLAY FOR A PAST DATE (upto 2 years in the past) | FQDDELPAR/AAF/D12JUN09 |
FARE DISPLAY INCLUSIVE OF TAXES | FQDDELPAR/AAF/R,AT |
DISPLAY TAX BREAK DOWN FOR FARE AT LINE 4 | FQK4 |
SHOPPERS FARE DISPLAY | FQDDELLHR/D10SEP/S |
FARE DISPLAY IN NUC | FQDDELPAR/AAF/D23DEC/R,NUC |
FARE DISPLAY FOR ONE-WAY ONLY | FQDDELPAR/AAF/IO |
FARE DISPLAY IN HALF ROUND TRIP NUC | FQDDELPAR/AAF/D23DEC/IH |
FARE QUOTE DISPLAY FOR THE ROUND THE WORLD ROUTING | FQDDELDEL/ABA/VRW |
FARE DISPLAY FOR SPECIFIC GLOBAL ROUTING | FQDDELLAX/D23DEC/VAT |
FARE DISPLAY IN REVERSE ORDER | FQDDELLON/ABA/IX |
ROUND-TRIP FARES | FQDBOMLON/ABA/IR |
FARE DISPLAY FOR PARTICULAR CABIN CLASS | FQDDELLON/ABA/KF |
FARE DISPLAY FOR PARTICULAR BOOKING CLASS (RBD) | FQDDELLON/ABA/CS |
CONVERT THE CURRENCY AT LINE 5 OF THE FARE DISPLAY TO GBP | FRC5/GBP |
FARE DISPLAY FOR ONLY SPECIFIC AIRLINE | FQDDELLON/A-BA |
FARE DISPLAY WITH EXACT OUTBOUND AND INBOUND DATES | FQDDELLON/A9W/D10SEP*15SEP |
FARE DISPLAY WHEN INBOUND AND OUTBOUND DATES ARE SAME | FQDDELBOM/A9W/D10SEP* |
FARE DISPLAY WHEN OUTBOUND DATE IS THE CURRENT DATE AND INBOUND DATE IS SPECIFIED | FQDDELBOM/A9W/D*10SEP |
HISTORICAL FARES | HEFQD |
FARE DISPLAY FOR A SPECIFIC PAST DATE | FQDDELLON/ABA/D15APR09 |
Note: The system can display fares upto 24 months in the past |
|
FARE DISPLAY FOR THE PAST MONTH | FQDDELLON/ABA/DMAR13 |
FARE DISPLAY FOR THE 3-MONTH PERIOD | FQDDELLON/ABA/DJAN |
FARE DISPLAY FOR INDIAN AIRLINES’ CORPORATE FARES |
|
AMEX GOLD CARD | FQDDELBOM/AIC/R,U*AXGOLD |
AMEX SILVER CARD | FQDDELBOM/AIC/R,U*AXSILVER |
AMEX GREEN CARD | FQDDELBOM/AIC/R,U*AXGREEN |
ABN AMRO CO-BRANDED CARD HOLDERS | FQDDELBOM/AIC,R,U*IAABN |
Note: Form of payment for these fares has to be through credit card. Fare basis has to be passed to IC in the SSR format | |
FARE QUOTE DISPLAY CHANGE ENTRIES |
|
CHANGE LOCAL CURRENCY DISPLAY TO NUC | FQDN |
CHANGE BACK TO LOCAL CURRENCY | FQDL |
DISPLAY A FARE AT LINE 7 IN ANOTHER CURRENCY | FRC7/GBP |
CHANGE TO AIRLINE SPECIFIC DISPLAY | FQDC/AAF |
MANAGE YOUR SIGN BANK WITH LSA RIGHTS
DISPLAY MILEAGE SURCHARGE BAND FOR FARE AT LINE 1 OF DISPLAY | FRM1 |
DISPLAY LIST OF FARE REQUEST TYPE CODES | FQL* |
FARE QUOTE NOTES | HE FQN |
DISPLAY FARE NOTES FOR FARE AT LINE 4 | FQN4 |
DISPLAY FARE NOTES WHERE FARE HAS MULTIPLE COMPONENTS | FQN1-1 |
DISPLAY FARE NOTES IN LIST FORMAT | FQN4*L |
DISPLAY CATAGORIES | FQN4*AP,PE,CD or FQN4//PE |
DISPLAY INFORMATIONAL NOTES | FQN LH/0448 |
DISPLAY BY RULE NUMBER | FQN A200 |
TAX INFORMATION FOR A COUNTRY | FQNTAX/FR (where FR is the country code) |
TAX INFORMATION FOR A UNIQUE TAX CODE | FQN TAX/XA |
TAX INFORMATION FOR A UNIQUE TAX CODE IN A COUNTRY | FQN TAX/GB/YO |
FARE QUOTE BOOKING CLASS | HE FQS |
DISPLAY BOOKING CLASS INFORMATION |
|
BOOKING CODE INFORMATION FOR FARE WITH MULTIPLE FARE COMPONENTS | FQS3-3 |
FARE QUOTE CLASS FOR A DIFFERENT AIRLINE | FQS/ACO |
FARE QUOTE ROUTING | HE FQR |
DISPLAY ROUTING INFORMATION FOR FARE AT LINE 4 | FQR4 |
VIEW ROUTING INFORMATION WHERE THE FARE HAS MULTIPLE FARE COMPONENTS | FQR 2-1 |
FARE QUOTE PRICING | HE FQP |
FARE QUOTE PRICING | FQPDELPARZRHPARDEL |
FARE QUOTE PRICING WITH LON AS STOPOVER | FQPDELZRHLHR-PARDEL |
FARE QUOTE PRICING WITH ZRH AS TRANSIT AND PAR AND LON AS STOPOVER | FQPDELZRHLHR-PAR-DEL |
FARE QUOTE PRICING THROUGH MASK | FQPDELLHRJFK-CDG-DEL/S |
FARE QUOTE PRICING FOR CHILD PASSENGER | FQPDELPARZRH-PARDEL/RCH |
FARE QUOTE PRICING FOR INFANT PASSENGER | FQPDELPARZRH-PARDEL/RIN |
FARE IMAGE FOR FARE ON LINE NUMBER 3 | FQQ3 |
FARE QUOTE PRICING - LOWEST FARE | FQPDELLHRDEL/L |
FARE QUOTE PRICING ONLINE ON PARTICULAR AIRLINE | FQPDELCDGDEL/OAF |
FARE QUOTE PRICING WITH DATE, AIRLINE AND CLASS | FQPDEL/ABA/D12DEC/CYLHR |
FARE QUOTE PRICING WITH SURFACE SEGMENT | FQPDELBKKKUL- -SIN-BKK-DEL |
FARE QUOTE PRICING WITH SURFACE & STOPOVER | FQPDELBKKKUL- - -SIN-BKK-DEL |
FARE QUOTE PRICING WITH TAX EXEMPT(FT TAX) | FQPDELPARJFK-PAR-DEL/R,ET-FT |
FARE QUOTE PRICING FOR PTA FARE (WHERE DEL IS CITY OF SALE AND JFK IS CITY OF TICKET ISSUE) | FQPJFKDELJFK/R,DEL.JFK |
FARE FOR ADULT, CHILD AND INFANT | FQPDELSINDEL/OAI/RADT*CH*IN |
TO CALCULATE THE TOTAL OF SEVERAL FARES FROM THE FQP DISPLAY | FQU1//2//3 |
TO MULTIPLY A FARE AMOUNT WHEN YOU HAVE MORE THAN ONE PASSENGER TRAVELLING ON THE SAME FARE | FQU 1/X2//2/X2//3/X4 |
| (Fare at line 1 for 2 passengers plus the fare at line 2 for 2 passengers plus the fare at line 3 for 4 passengers) |
FARE QUOTE PRICING WITH VALIDATING CARRIER SPECIFIED | FQPDELLHRDEL/R,VC-AI |
FARE QUOTE PRICING WITH TRAVEL CARRIER AND VALIDATING CARRIER SPECIFIED | FQPSINDPSSIN/OGA/R,VC-SQ |
FARE QUOTE MILEAGE | HE FQM |
MILEAGE CALCULATION | FQMDELSINTYOLAXSFOHNL |
DISPLAY MILEAGE TABLE | FQM*LONLAX |
Calculate mileage from a PNR | FRM/S4-6 |
CALCULATE MILEAGE FROM A FARE DISPLAY | FRM1 |
ITINERARY PRICING | HE FXX/HE FXP |
ITINERARY PRICING WITH NO TST CREATION | FXX |
ITINERARY PRICING WITH TST CREATION | FXP |
Note : This entry also generates FV and FE automatically into the PNR | ALSO GENERATES FV FE |
ITINERARY PRICING FOR SPECIFIED PASSENGERS | FXP/P2,4 |
ITINERARY PRICING FOR AN INFANT | FXP/INF |
ITINERARY PRICING FOR ADULT, CHILD AND INFANT | FXX/RADT*CH*IN |
ITINERARY PRICING FOR SPECIFIED SEGMENTS | FXP/S5,7 |
ITINERARY PRICING WITH FT TAX EXEMPT | FXP/R,ET-FT |
SELECT THE FARE AT LINE 4 TO CREATE THE TST | FXT04 |
SELECT THE FARE AT LINE 4 FOR PASSENGER 1 AND AT LINE 5 FOR PASSENGER 2 TO CREATE THE TSTS | FXT04/P1//05/P2 |
PRICE AS PER VALIDATING CARRIER | FXP/R,VC-BA |
VIEW THE STORED TST IN THE PNR | TQT |
DELETE THE TST FROM THE PNR | TTE OR TTE/T1 |
VIEW THE DISPLAY FOR TST NUMBER 1 | TQT/T1 |
FARE DIAGNOSTIC | HE FARE DIAGNOSTIC |
THIS ALLOWS YOU TO TARGET A SPECIFIC FARE WHILE PRICING AND IF THE FARE IS NOT APPLICABLE, DISPLAYS THE REASON FOR THE PRICING FAILURE | |
USE ITINERARY PRICING TO DIAGNOSE THE FARE BASIS Y2RT | FXX/D F-Y2RT |
USE INFORMATIVE PRICING TO DIAGNOSE THE FARE BASIS Y2RT | FQPLONSINTYO/S/DF-Y2RT |
Note: After doing the entry move down to view the diagnostic panel. | |
BEST PRICER | HE FXA / HEFXB / HEFXR |
REBOOK TO THE LOWEST FARE AND DO NOT CREATE A TST | FXR |
REBOOK TO THE LOWEST FARE AND CREATE A TST | FXB |
DISPLAY A LIST OF LOWER FARES | FXA |
SELECT A FARE AFTER FXA,REBOOK AND CREATE A TST | FXU2 |
SELECT A FARE AFTER FXA,REBOOK AND DO NOT CREATE A TST | FXZ2 |
DISPLAY THE LOWEST POSSIBLE FARE, AND ADVISE THE SEAT AVAILABILITY | FXL |
Note: Do not use the automatic rebooking option for the airlines sold on standard access | |
HOTELS | HE HOTEL |
There are 4 types of access levels that Amadeus provides for Hotel companies. The level of access is indicated in the availability display in the space between the hotel chain code and the hotel name | |
ACCESS LEVEL | DESCRIPTION |
Dynamic Access | Indicated by a (!) in the availability display.This is the highest level of connectivity and links the Amadeus Central System with the hotel company’s own reservation system. All availability and rates for the hotel chain are returned seamlessly from the hotel chain’s own system. The hotel company responds with a confirmation and other information within four to eight seconds. |
Hotel Complete Access Plus | Indicated by a (+) in the avaialbility display. Information on the single property display is directly from the hotel chain’s reservation system. Bookings are sent to the hotel chain via a high- speed communication link when the sale is made and the hotel system immediately returns the confirmation number and other data. |
Hotel Complete Access | Indicated by a (/) in the availability display The information on the availability display comes from the distribution system. Bookings are processed like Complete Access Plus. A confirmation number is returned within four to eight seconds, even before you save the PNR. |
Hotel Standard Access | Indicated by a blank space ( ) in the availability display. Booking requests are sent to the hotel chain via teletype when you save your PNR. The hotel then updates your PNR with the confirmation number. |
BEST AVAILABLE RATE (BAR) GUARANTEE |
|
The BAR indicator acts as a guarantee that the rates available in the distribution system are the best available public rates for Rack Rate, Non negotiated rates, Corporate Rates, Weekend Rates, Lowest Unrestricted Rates, Promotional Search Rates. The BAR is guaranteed by the hotel chain. In the event of a rate discrepancy, contact the hotel chain provider directly. | |
HOTEL AIS AND HELP PAGES | HE HOTEL |
HOTEL COMPANY AIS PAGES DISPLAY | GG HTL UI (where UI is the chain code) |
HOTEL COMPANY HELP PAGES | HE HTL RD |
HELP ON HOTEL DISPLAY CODES | HE HTL CODES |
DECODE SPECIAL RATE CODE WKD | DNN WKD |
ENCODE A HOTEL CHAIN | DNH TAJ |
DECODE A HOTEL CHAIN CODE | DNH HL |
INFORMATION ABOUT THE NET TRANS | GG HTL NET TRANS |
INFORMATION ABOUT THE TIDS PROGRAM | GG TIDS |
HOTEL LIST DISPLAY | HE HL |
HOTEL LOCATION LIST DISPLAY FOR A CITY CODE | HL PAR |
HOTEL LOCATION LIST FOR A CITY CODE WITH AREA AND CHAIN CODE SPECIFIED | HL HKG /AR-D /CO-UI |
HOTEL LIST WITH DISTANCE FROM CITY OR POR | HLNCE/DI-8K |
HOTEL LIST FROM PNR SEGMENT | HL S3 |
CREATE TRAVELER PROFILES THROUGH PROFILE CREATOR
HOTEL LIST FOR ALL PROPERTIES OF A PARTICULAR CHAIN IN A PARTICULAR COUNTRY (for all Taj hotels in India) | HL TJ IN |
HOTEL AVAILABILITY | HE HA |
HOTEL AVAILABILITY FOR 3 NIGHTS | HA ZRH 07DEC-3 |
HOTEL AVAILABILITY WITH CHECK-OUT DATE | HA ZRH 07DEC-10DEC |
HOTEL AVAILABILITY WITH AREA & CURRENCY | HA LON 10JUL-4/AR-D/FC-INR |
HOTEL AVAILABILITY FROM SEGMENT3 OF PNR | HA S3 |
HOTEL AVAILABILITY, OCCUPANCY, ALL STATUS TYPES | HA DEL 14JUL-2/RT-2/ST-ALL |
HOTEL AVAILABILITY WITH TRANSPORTATION TYPE | HAPAR12DEC-2/TR-F-L |
Note: The Occupancy Level can be upto 9 |
|
FOLLOW UP ENTRY TO DISPLAY ALTERNATE PROPERTIES | HA8 (WHERE THE PROPERTY AT LINE 8 HAS CLOSED STATUS) |
FOLLOW UP ENTRY TO DISPLAY AVAILABILITY FOR THE ALTERNATE PROPERTY AT LINE 1 OF THE DISPLAY | HA 1 |
FOLLOW UP ENTRY TO DISPLAY HOTEL FEATURES FOR THE ALTERNATE PROPERTY AT LINE 1 OF THE DISPLAY | HF 1 |
HOTEL AVAILABILITY BY SPECIFYING SPECIAL RATE CODE | HA ZRH 12DEC-2 /SR-WTT |
AVAILABILITY FOR SPECIFIC CHAIN CODE AND NAME OF HOTEL | HA BLR 03SEP /CO-TJ/ HN-WEST END |
HOTEL AVAILABILITY WITH MASTER CHAIN CODE | HA EM LON 12SEP-2 (where EM is the Master Chain code for Marriott group of hotels. To know if the hotel chain has a Master Chain code supported, use DNH MARRIOTT) |
HOTEL AVAILABILITY FOR YATRA CHAIN HOTELS | HA BLR 11SEP-6/CO-YT |
HOTEL AVAILABILITY FOR MORE THAN 7 AREAS (AREA CODE PLUS ALL OPTION) | HA LON 12SEP-2 /AR-D-N-S-E |
HOTEL AVAILABILITY OF ASSOCIATED CITIES | HA NCE 17JUN-1 /AR-ALL |
HOTEL AVAILABILITY WITH RATE UPTO SPECIFIED LEVEL | HA PAR 10JUN-2 /FC-USD /QU-250 |
HOTEL AVAILABILITY WITH PREFERRED RATE RANGE SPECIFIED | HA ZRH 23JUN-2 /FC-INR /QU-3000-5000 |
HOTEL AVAILABILITY WITH HOTEL CATEGORY SPECIFIED | HA PAR 10OCT-4 /AR-D /FC-INR /HC-L (where L = LUXURY. Check for codes on HE HTL CODES) |
USE PNR CLAIM TO TAKE OVER PNR CREATED BY AIRLINES
HOTEL AVAILABILITY WITH MULTIPLE NUMBER OF ROOMS | HALON12DEC-3/NR-2/RT-2 |
HOTEL AVAILABILITY FOR LOWEST RATES | HALON12DEC-3/LOW |
Note: Pls note that /LOW option works with various search parameters like /TC-, /HN-, /LOC, /RP-, /-DI-, /-TPR | |
HOTEL AVAILABILITY FOR LOWEST RATES WITH ALL STATUS | HALON12DEC-3/LOW/ST-ALL |
HOTEL SEARCH BY FLEXIBLE LOCATION (For non geo- coded countries, the search by IATA or non-IATA city code. For geo-coded countries , you can search by landmark, IATA or non IATA city or hotel property name) | HADEL12APR/LOC-GURGAON |
HOTEL SEARCH FOR CITY OTHER THAN IATA CITY (Works for non-geocoded countries as well) | HA*IN12APR-4/CT-GURGAON |
HOTEL AVAILABILITY WITH AMADEUS TRAVEL PREFERENCES MANAGER (you need to have the displayed profile in the background) | HA FRA 25AUG /RT-2 /ST-ALL /TC |
HOTEL AVAILABILITY WITH SEARCH BASED ON SPECIFIC FACILITIES REQUIRED (Check for codes on HE HTL CODES) | HA PAR 10OCT-4 /AR-D /FF-SWI-CON |
MOVE TO HOTEL SINGLE COMPANY DISPLAY FOR LINE 3 OF AVAILABILITY | HA3 |
SCROLLING ENTRIES |
|
RETURN TO HOTEL MULTI PROPERTY DISPLAY | MPHM |
RETURN TO HOTEL SINGLE PROPERTY DISPLAY | MPHA |
HOTEL SELL | HE HS |
HOTEL SELL FROM LINE 3, COLUMN A OF HOTEL SINGLE PROPERTY DISPLAY | HS3 |
HOTEL SELL WITH GUARANTEE, SUPPLEMENTARY INFORMATION AND PASSENGER ASSOCIATION | HS3A /G-CCAX376919082501005EXP1209 /SI- PREFERS POOL FACING ROOM /P1 |
HOTEL SELL AND MANUALLY SEND ARRIVAL DETAILS, BY SEGMENT ASSOCIATION | HS1/ ARR-S2 |
HOTEL SELL AND MANUALLY SEND ARRIVAL DETAILS | HS1/ARR-AF7715-NCE-LON-3-0930 |
HOTEL FEATURES | HE HF |
HOTEL FEATURES DISPLAY FROM MULTI PROPERTY AVAILABILITY DISPLAY | HF3 |
HOTEL FEATURES DISPLAY FROM PNR SEGMENT | HF S3 |
HOTEL FEATURES DISPLAY FROM SINGLE PROPERTY AVAILABILITY DISPLAY | HF |
HOTEL POLICY INFORMATION | HE HP, HE HR |
TO SEE THE HOTEL POLICY IN A RETRIEVED HOTEL PNR FOR SEGMENT 2 OF PNR DISPLAY | RTSVCH2 |
HOTEL PRICING | HE HP |
Hotel pricing is a display that you can request from from a single property hotel availability display or from a hotel PNR segment.It is available for hotels in Amadeus Dynamic Access(DA) and Hotel Complete Access Plus(CA+)only. It provides detailed information for a specific room rate on the price and conditions associated to the room rate.The information on Hotel pricing displays is supplied directly from the hotel chain’s own reservation system. | |
TO SEE HOTEL PRICING DETAILS FOR RATE AT LINE 1COLOUMN A OF HOTEL SINGLE PROPERTY DISPLAY | HP1 |
TO SEE HOTEL PRICING DETAILS FOR HOTEL AT SEGMENT 4 IN PNR | HP S4 |
HOTEL RATE CHANGE | HE HR |
If the room rate changes in the period you are booking, it is indicated in a single property display with an asterix (*) next to the availability status code. Check the hotel chain’s policy on rate change by entering HE HTL XX (xx=hotel chain code). | |
If the property belongs to an Amadeus Dynamic Access or Hotel Complete Access Plus chain, the HP x (where x = line number of the rate) entry performed on the single property display gets you the most up-to- date rate information. The information comes directly from the hotel chain’s central reservation system. | |
For Hotel Standard Access and Complete Access Hotels, the information about room rates is stored in the distribution system and is updated regularly by the hotel chain. To obtain room rate information, enter the hotel single property display and use the HR command to display hotel rate change information. | |
DISPLAY HOTEL RATE CHANGE INFORMATION (IF APPLICABLE) FOR PROPERTY AT LINE 2 OF HOTEL MULTI PROPERTY DISPLAY | HR2 |
DISPLAY HOTEL RATE CHANGE (IF APPLICABLE)FROM HOTEL SINGLE PROPERTY DISPLAY | HR |
DISPLAY HOTEL RATE CHANGE (IF APPLICABLE) FROM HOTEL PNR SEGMENT | HR S2 |
HOTEL TERMS | HE HT |
Hotel Terms display is only available for Hotel Standard Access or Hotel Complete Access chains. A Hotel Terms display gives you the following information about a specific rate - what the rate includes, the cancellation policy, the booking requirements. | |
TO DISPLAY HOTEL TERMS FROM LINE 2 COLOUMN A OF SINGLE PROPERTY DISPLAY | HT 2 |
TO DISPLAY HOTEL TERMS FROM SEGMENT 4 OF PNR | HT S4 |
HOTEL POINTS OF REFERENCE | HE POR |
A Point of Reference is a building/monument or any other type of landmark considered important enough to be used as a criterion when searching for and booking hotels.Each point of reference is assigned to a category according to its nature. For example: An airport, a university, a sports stadium or a tourist attraction in a particular country.You can search for hotels that are less than a certain distance from the point of reference. In some countries partial geo coding is applied which means that, one or several areas of a country are including in POR but not the whole country. | |
DISPLAY POINT OF REFERENCE CATAGORIES | DRP-CAT |
HOTEL AVAILABILITY WITH POR | HA LON 12DEC-4 /RP-ATT-BIGBEN |
LIST HOTELS NEAR EIFFEL TOWER IN PARIS | HL PAR /RP-ATT-EIFFEL TOWER |
LIST ALL SHOPPING AREAS IN LONDON | DRP*/ LON-SHO |
LIST ALL ATTRACTIONS IN GREAT BRITAIN | DRP*/ GB-ATT |
DISPLAY DETAILS OF LINE 12 FROM ABOVE DISPLAY | DRP 12 |
AVAILABILITY FROM DRP LIST | HA L9/DT-12DEC-4 |
DISPLAY A LIST OF HOTELS FROM DRP LIST RETURN TO THE DRP LIST DRP | HL L2 |
DISPLAY HOTEL LIST BY GIVNG COUNTRY CODE | HL*GB/RP-SPO-WEMBLEY |
HOTEL MODIFICATIONS / CANCELLATION | HE HTL and then GP CHA |
Note: A change in the hotel segment may result in the segment getting cancelled and rebooked. There are 2 types of options, Critical and Non-Critical. For Complete Access and Complete Access Plus car companies, when you enter a critical option, Amadeus tries to book a new segment. If the new request is accepted, the old segment is cancelled. If the new request is rejected, the old segment is retained. In the case of non-critical options, the new information is added to the existing reservation, the segment is modified, but not rebooked. Which options are Critical and which are Non - critical varies from company to company. To see which options are critical for a company, see HE HOTEL XX (where XX=Company code) The following options cannot be modified for Hotel Complete Access Plus chains: /RO- /RT- /SR- For Standard Access bookings, any change causes the old segment to be cancelled and a new one to be booked. You cannot modify or cancel a hotel segment if the guest has already checked in or if it is a past date segment. | |
TO CHANGE CHECK-IN DATE | 5/ DT-9MAY |
TO CHANGE CHECK-OUT DATE | 5/ DD-29MAY |
TO DELETE SEGMENT DATA, ENTER THE OPTION IDENTIFIER WITHOUT UPDATE TEXT | 5/ SI- |
TO CANCEL A CONFIRMED HOTEL SEGMENT | XE 3 (Check the cancellation policy in RTSVCH display before cancelling the segment) |
Note: In the hotel supports Interactive cancellation, a cancellation number is returned by the hotel provider and is appended to the hotel segment immediately. A remark with confirmation and cancellation number remains appended in the PNR on EOT. To see if the hotel chain supports Interactive Cancellation, check HE HTL XX |
TO DELETE AN INACTIVE SEGMENT / TO ACCEPT ALL STATUS CHANGES ON THE RETRIEVED PNR | DL3, ERK or ETK |
REMOVE ARRIVAL INFORMATION | 6/ARR- |
CARS | HE CAR |
There are 3 types of access that Amadeus provides for car companies. The level of access is indicated in the availability display in the space between the car chain code and the car company name. | |
ACCESS LEVELS DESCRIPTION |
|
Complete Access Plus (Seamless) | The availability information is directly obtained from the providers system. The bookings are also sent via a high speed link at sell time. Represented by a (+) sign in the availability display |
Complete Access | Bookings are sent via a dedicated high-speed communication link at sell time. The car company returns a confirmation number and other data within 4-8 seconds after segment sell. Represented by a (/) in the availability display |
Standard Access | The booking is sent to the car company via a teletype link. The confirmation number is returned after End of Transaction. Represented by a blank space ( ) in the availability display |
DECODE A CAR COMPANY CODE | DNC ZE |
ENCODE A CAR COMPANY | DNC BUDGET |
CAR COMPANY AIS PAGES | GG CAR ZI (where ZI is the chain code) |
CAR COMPANY AIS PAGE FOR SPECIFIC CITY | GG CAR ZI FRA |
CAR COMPANY HELP PAGES | HE CAR SX |
HELP ON CAR DISPLAY CODES | HE CAR CODES or GP COD |
HELP PAGE ON CAR CLASSIFICATION CODES | CG |
DISPLAY LIST OF EQUIPMENT CODES FOR CAR COMPANY | CE/CO-ZD |
DECODE CAR EQUPMENT CODE | CE PHN |
CAR LIST DISPLAY | HE CL |
DISPLAY CAR LIST FOR HERTZ CAR RENTALS | CL MAD/CO-ZE |
TO DISPLAY CAR LOCATION POLICY FOR A CAR COMPANY AND SPECIFIC AIRPORT | CPO ZI LHR |
TO DISPLAY CAR LOCATION POLICY FOR A CITY LOCATION | CPO ZI MAD-C |
TO DISPLAY CAR LOCATION POLICY FOR A NON-AIRPORT LOCATION | CPO ZE LONC61 |
CAR AVAILABILITY DISPLAY | HE CA |
DISPLAY CAR AVAILABILITY FOR 3 DAYS RENTAL WITH PICK-UP AND DROP-OFF TIME | CA LHR 15NOV-3/ARR-1000-1200 |
AVAILABILITY SPECIFYING VEHICLE TYPE INFORMATION | CALHR11DEC-2/ARR-1100-1100/VT-ECMN (CHECK HE CAR CODES OR CG FOR THE CAR CODE EXPLANATIONS) |
DISPLAY CAR AVAILABILITY FROM SEGMENT 3 OF PNR | CAS3 |
MOVE TO CAR SINGLE COMPANY DISPLAY FOR CAR COMPANY AT LINE 3 OF DISPLAY | CA3 |
COLLECTION ADDRESS OF THE CUSTOMER (the address where the vehicle will be collected from the customer) | /COL-A1-73 EAST 42ND STREET-CI-NEW YORK- ST-NY-CO-US-ZP-10017-PH-123 45678 |
DELIEVERY ADDRESS OF THE CUSTOMER (the address where the vehicle will be delievered to the customer | /DEL-A1-73 EAST 42ND STREET-CI-NEW YORK- ST-NY-CO-US-ZP-10017-PH-123 45678 |
CAR RATE FEATURES, CAR TERMS | HE CR, HE CT |
DISPLAY CAR RATE FEATURES FOR LINE 3 OF AN AVAILABILITY DISPLAY | CR 3 (FOR COMPLETE ACCESS PLUS COMPANIES) |
DISPLAY CAR TERMS FOR LINE 3 OF AN AVAILABILITY DISPLAY ACCESS PLUS, CAR TERMS ARE SUPPORTED) | CT 3 (FOR ACCESS TYPES OTHER THAN COMPLETE |
DISPLAY ALL CAR TERMS FOR THE SPECIFIED CAR SEGMENT IN THE PNR | RTSVCC7 |
CAR SCROLLING ENTRIES | HE CAR |
RETURN TO PREVIOUS MULTI COMPANY DISPLAY | MPCM |
RETURN TO PREVIOUS SINGLE COMPANY DISPLAY | MPCA |
CAR SELL | HE CS |
CAR SELL LINE 3 | CS3 |
CAR SELL WITH SUPLEMENTARY INFORMATION AND PASSENGER ASSOCIATION (FOR PNR CONTAINING MORE THAN 1 PASSENGER NAME, USE PASSENGER ASSOCIATION WITH THE SELL ENTRY) | CS3/SI-PAX PREFERS BLACK CAR/P1 |
CAR SELL WITH EQUIPMENT TYPE REQUEST | CS3/SQ-PHN |
CAR MODIFICATIONS | HE CAR and then GP CHA |
For Car Standard Access Companies, any change causes the old segment to be cancelled and a new one to be booked. For complete access bookings which options cause a rebook varies between the Complete Access companies.If your changes cause the old segment to be cancelled, then the rebooking is only made if all the sale conditions are met. If they are not met, Amadeus ignores the change request but gives a new availability display based on the modified parameters, and an explanation of why the sale request was rejected. Check to see if the option you are modifying is a critical option. Critical options are those that affect the price of the booking. | |
TO ADD OR MODIFY INFORMATION, ENTER THE SEGMENT NUMBER FOLLOWED BY THE OPTIONS WITH THE NEW OR MODIFIED INFORMATION | 4/VT-ECAR (to modify the vehicle type requested) |
TO DELETE INFORMATION, ENTER THE SEGMENT NUMBER THEN THE OPTION WITH NO FOLLOWING TEXT | 4/SQ- |
TO DELETE A CAR SEGMENT WITH AN INACTIVE STATUS CODE (UC, HX) AND MOVE IT TO PNR HISTORY | DL 4 |
TO CHANGE THE PICK UP TIME | 4/ARR-1800 |
TO CHANGE THE RETURN TIME | 4/RT-0900 |
TO CHANGE THE PICK UP DATE | 4/DT-02SEP |
TO CHANGE THE RETURN DATE | 4/DD-11OCT |
Note: Check HE CAR xx to see what modification options are supported by the particular car company | |
CUSTOMER PROFILE | HE PROFILES |
ENTER PROFILE MODE | PM |
EXIT PROFILE MODE | PME |
IGNORE & EXIT PROFILE MODE | PEE |
CREATE TRAVELLER PROFILE (you need to be in profile mode) | NM1BROWN/BAKER MR |
CREATE COMPANY PROFILE (you need to be in profile mode) | PCN/BLUE SEAS INTL |
Note: the same entry is also used to associate a traveller to an existing company profile. |
|
TO ADD A NICKNAME OR INDEX TO THE PROFILE | PIN/NICKNAME |
ADD FOLLOW UP ENTRY TO A PROFILE | PFO/ US VISA TO BE REAPPLIED / 04OCT2009 |
SAVE PROFILE (you need to be in profile mode) | PER |
DISPLAY COMPANY PROFILE BY NAME | PDN/ BLUE SEAS INTL |
DISPLAY TRAVELLER PROFILE BY NAME | PDN/-BROWN |
REDISPLAY ACTIVE PROFILE | PD |
PROFILE IGNORE | PI |
CREATE PNR FROM DISPLAYED PROFILE | PT* |
RETRIEVE TRAVELLER PROFILE BY NICKNAME (INDEX) | PDI/NICKNAME |
Note: It is advisable to sell the segments prior to this so that seat, meal preferences, frequent flyer numbers can get transferred as well from profile to PNR |
|
BILLING ADDRESS (STRUCTURED FORMAT) | AB//CY-AMADEUS/A1-156 SECTOR 24/A2- GREENPARK AVENUE/CI-NEWDELHI/ZP-110070/ CO-INDIA |
| (Where CY=company, CI=city,CO=country) |
MAILING ADDRESS (STRUCTURED FORMAT) | AM//CY-AMADEUS/A1-156 SECTOR 24/A2- GREENPARK AVENUE/CI-NEWDELHI/ZP-110070/ CO-INDIA |
| (Where CY=company, CI=city,CO=country) |
Note: The address in the customer profiles only goes in the structured format. | |
CREATE PROFILE FOR PAX 1 OF PNR | PC/ -1 |
DISPLAY LIST OF ALL TRAVELLER PROFILES | PLT |
DISPLAY LIST OF ALL COMPANY PROFILES | PLC |
DISPLAY LIST OF ALL TRAVELLERS ASSOCIATED TO COMPANY BLUE STAR | PLT // BLUE STAR |
DISPLAY PROFILE 3 FROM LIST | PD3 |
DISPLAY PROFILE FOLLOW UP LIST | PLF |
DISPLAY MERGED PROFILE FOR THE SIGN-IN | JGU/PMG-B |
DEACTIVATE A PROFILE (you need to be in profile mode) |
|
DEACTIVATE PROFILE FROM LIST (you need to be in profile mode) |
|
LIST OF CANCELLED / DEACTIVATED PROFILES |
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Note: Deactivated profiles remain in the system database for 30days, within which time you can reactivate the profile if required.Otherwise it gets permanently deactivated. | |
REACTIVATE A PROFILE (you need to be in profile mode) | PR |
REACTIVATE PROFILE FROM LIST (you need to be in profile mode) | PR 2 |
Note: Profiles not used or retrieved in the last 2 years will be auto purged from the system |