DISPLAY PNR
- *-WG5B-JONES/B . . . . . . . . . . . . . . . . . . . . Display PNR created in PCC WG5B
- *-XXXX-SMITH/ROBERT . . . . . . . Display all Robert Smith PNRs in all bridged PCC’s
- *-JACKSON/B . . . . . . . . . . . . . . . . . . . . . . . . . . RETRIEVE pre-existing PNR
- *AA51/01MARIAD-MILLER . . . . . . . . . . . . . Display PNR using flight, date, city, name
- *AA51/01MAY-HOFFMAN . . . . . . . . Display PNR by flight number, date and name
- *-2DEC-JONES/R . . . . . . . . . . . . . . . . . . . . . Display PNR by name and date
- *3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display PNR for similar name list
- *L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redisplay similar name list
- *QBLERO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display PNR by record locator
ENTERING PNR COMPONENTS
- -SMITH/MARY . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . Enter passenger name
- -ADAMS/SALLY*C10 . . . . . . . . . . . . . . . . . . Enter name and age of child
- 9406-222-3333-H . . . . . . . . . . . .. . . . . . . Enter passenger phone number
- 7TAW230/ . . . . . . . . . . . . . . . . . . . . . . Enter ticketing field with agent queue number
- 5/103 MAIN STREET . . . . . . . . . . . . . . . . . . . . . . . . . Enter address in remarks
- 5-*AX377722224444666#12/10-XN . . . . . . . . . . . . . . Enter Form of Payment
- 5-CH#JOE SCHMOE . . . . . . . . .. . . . . Enter cardholder name to FOP (for WN)
- 51¤- . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . Delete FOP
- DK8015552222 . . . . . . . . . . . . . . . . . . . Add Customer Number (DK number)
- *PDK . . . . . . . . . . . . . . . . . . . . . . . . . . Display DK number
- E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . End Transaction
- ER . . . . . . . . . . . . . . . . . . . . . . . . . . End transaction and Redisplay the PNR
- IR . . . . . . . . . . . . . . . . . . Ignore changes to PNR and Redisplay in original state
- I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ignore PNR
Format Displays
- *A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entire PNR
- *B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Seat Assignment Info
- *I . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . Entire Itinerary
- *IA . . . . . . . . . . . . . . . . . . . . . . . . . . Air Itinerary Only
- *IC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Car Itinerary Only
- *IH . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . Hotel Itinerary Only
- *P3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Airlines GFAX Field (SSR Requests)
- *P4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . American GFAX Field
- *P5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . All Remarks Fields
- *P6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Received From Field
- *P7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ticketing Field
- *P9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Phone Field
- *PAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . Accounting Lines
- *PDK . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . Display DK Number
- */ . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . Address Field
- *- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Form of Payment Field
- *H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entire PNR History
- *HIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Air History Only
- *HIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Car History Only
- *HIH . . . . . . . . . . . . . . . . . . . . . . . . . . Hotel History Only
- *P5H . . . . . . . . . . . . . . . . . . . . . Remarks History Only
- *FF . . . . . . . . . . . . . . . . . . . . . . . . . . Frequent Flyer Info in PNR
- *T . . . . . . . . . . . . . . . . . . . . . . . Displays ticketing field and any tickets issued
- *PE . . . . . . . . . . . . . . . . . . . . . . . . Displays Cardmember’s Email Address in PNR
- *PQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displays Stored Fare
- *PQH . . . . . . . . . . . . . . . . . . . . . . . . . . . Displays Stored Fare History
- *# . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display remarks that will print on itinerary
- *. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display Trams info
PNR MODIFICATION—CHANGING PNR DATA
- -1¤ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delete name 1
- -1¤SMOOT/JOHN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change name 1
- -2-4¤ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delete names 2 through 4
- -2.3¤ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delete 3rd person in 2nd name field
- 92¤208-333-8888-B . . . . . . . . . . . . . . . . . . . . . . . . . . . Change line 2 of phone field
- 92¤ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delete line 2 of phone field
- 91/3¤ . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . Delete line 1 and 3 of phone field
- 91-3¤ . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . Delete line 1 through 3 of phone field
PNR MODIFICATION —Changing Remarks
- 52 ¤ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delete line 2 of remarks
- 51-5¤ . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . Delete line 1 through 5 of remarks
- 51,3¤ . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . Delete lines 1 and 3 of remarks
- 56 ¤/IBM CORP . . . . . . . . . . . . . . . Change line 6 of remarks to reflect new address
- 53¤-*VI4444111133336666#06/10-XN . . . . . . Change FOP, line 3 of remarks to reflect new FOP
PNR MODIFICATION— Inserting & Rearranging Remarks
- 52//IBM CORP . . . . . . . . . . .. . . . . . . . Insert address line info after line 2
- 90/435-555-5555-A . . . . . . . . . Insert phone number after line 0 (becomes line 1)
- 53//12 . . . . . . . . . . . . . . . . . . . . . . . Move remarks line 12 after line 3
- 51//6-10 . . . . . . . . . . . . . . . . . . . . . . . . Move remarks line 6 through 10 after line 1
PNR MODIFICATION— Cancel/Insert/Rearrange Segments
- /2A . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . Insert ARNK after seg 2
- /1/3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Insert segment 3 after seg 1
- /2/01Y1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Insert after seg 2 and sell in one entry
- XI . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . Cancel entire itinerary—air, car, hotel
- XIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel air only
- XIC . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . Cancel car only
- XIH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Cancel hotel only
PNR MODIFICATION—SEGMENT STATUS
- .3HK . . . . . . . . . . . . . . . . . . . . . . . . . . . Change SEGMENT STATUS to HK
- .2HK630A745A . . . . . . . . . . . . . . . . . . Change seg 2 to HK and add times
- .1-4HK . . . . . . . . . . . . . . . . . . . . . . . . Change segment status to HK for segs 1-4
- .1XK . . . . . . . . . . . . . . . . . . . . . . . . . Cancel seg (no message sent to airline)
- EWR . . . . . . . . . . . . . . End Work Redisplay (work schedule change for all segments)
PNR MODIFICATION—Reduce Number in Party
- ,2 . . . . . . . . . . . . . . . . . . . . . . . . . . Reduce to a party of 2
- -1¤ . . . . . . . . . . . . . . . . . . . . . . .. . Delete name 1
SPECIAL SERVICE REQUESTS/OSI MESSAGES
- 3NSST1/12A . . . . . . . . . . . . . . . . . . . . . . Request seat 12A for seg 1
- 3NSST2/14F-2.1,3.1 . . . . . . . . . . . . . . . . Request seat 14F, seg 2, names 2 and 3
- 4GA/7AB-2.0 . . . . . . . . . . . . . . . . . . . . . Request seat 7AB, all seg, name 2.0
- 3VGML4/LOW FAT-2.2 . . . . . . . . . . . . . Request SPML, no code, seg 4, name 2.2
- 3VGMLA-2.1 . . . . . . . . . . . . . . . . . . . . . Request SPML, all segments, name 2.1 (OA)
- 4VGMLA-2.1 . . . . . . . . . . . . . . . . . . . . Request SPML, all segments, name 2.1 (AA)
- 3WCHR2-2.1 . . . . . . . . . . . . . . . . . . . . . Request WCHR, seg 2, name 2.1
- 4WCHRA-1.1 . . . . . . . . . . . . . . . . . . . . . Request WCHR, all segments, name 1.1, AA
- 4OSI SPEAKS FRENCH ONLY . . . . . . . . . . . . . . . OSI message, no action taken (AA)
- 3OSI YY SPEAKS SPANISH ONLY . . . . . . General facts message to all airlines in itinerary
DISPLAY PROFILES (STARS)
- N*-COMPANY-LASTNAME . . . . . . . . . . . . . . . . . . . . . . Display passenger profile
- N*-WH6B-COMPANY-LASTNAME . . . . . . . . . . . . . . . Display branch office profile
- N*3 . . . . . . . . . . . . . . . . . . . . . . . . . Display profile from line 3 of similar name list
- NM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Move all A lines of star into PNR
CLONE PNRS
- EC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . End transaction and clone itinerary
- IC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ignores transaction and clone itinerary
- ECAPR . . . . . . . . . . . . . End, clone itinerary, all passenger data including name field
- ICAPD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ignore Clone All Passenger Data
PNR—FQTV ENTRIES
- FFDL1234567-1.1 . . . . . . . . . . . . . . . Add FF Number for name 1.1
- FFUA1234444/SK-1.1 . . . . . . . . . FQTV info of specific passenger to different carrier
- FF2¤ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delete 2nd FF number