Amadeus : How to refund a non-refundable unused e-ticket - taxes only (Cryptic)

Procedure 

Tip before you start.
Before the refund process initiation, you need to check that all e-ticket coupons statuses related to the refund are open for use (O).
Also you need to know beforehand:

• if ticket can be refunded
• the exact amount of fare you wish to refund
• all specific tax in detail that will be refunded and all those that will not
• if a cancellation penalty applies
• if other fees apply (e.g administrative fee)

Scenario:  NRF - Non Refundable. The ticket base fare is non-refundable but all taxes are.

1. Initiate a 'tax-only  refund & display the refund record. Enter:

TRF125-5236554048/TAX by ticket number
-or-
TRF/L6/TAX from the PNR by ticket FA line (e.g. line 6)
 

6 FA PAX 100-5236554055/ET6X/EUR426.50/29NOV14/ATHGR2200/00413                  000/S2-3

System response:

REFUND RECORD                    AGT-00413000 AA/29NOV14 F TKT-Y                NM  NAME        AUTOMATED/REFUND                                                I   ISSUED      29NOV14                                                         D1  DOCUMENT    100 5236554055 4 CPNS 1200                                                                                                                       F   FARE PAID              EUR      284.00                                      U   FARE USED                       284.00                                          FARE REFUND                       0.00                                      XT  TAX REFUND                      142.50 >TRFT                                    REFUND TOTAL                    142.50                                                                                                                       FM  COMMISSION                        0.00      0.00P                           FP1 CASH                            142.50                                                                                                                       S   ITINERARY              INTERNATIONAL

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2.  Process refund. Enter:

TRFP
 
System response:

OK ETKT RECORD UPDATED SAC- 125LA0G3MCBWE                                       OK - REFUND PROCESSED

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Other updates in a refund record & related entries.

Entry Explanation TRFU/CM10A Set cancellation penalty commission as amount e.g.EUR10.00 TRFU/CM3P Set cancellation penalty commission as percentage e.g. 3% TRFU/NF100 Set the net amount to be refunded e.g. EUR100.00 TRFU/FPA1250.67 Set the amount to be refunded in a specific form of payment e.g 1 to a specific amount e.g. EUR250.67 TRFU/FP1CASH Set the form of payment (to be used only for Option 1 or Option 2 issued tickets) TRFU/RMAUTH BY LOCAL AIRLINE OFFICES Set a specific free text remark (this information is for internal use as it is not transmitted to the airline) TRFU/AA0148876 Set a specific airline authorization code (this information is for internal use as it is not transmitted to the airline) TRFIG Ignore refund record (nothing will be saved in the record)

Actions triggered after a refund.

tqt 

1. ‘ET’ changes to ‘ER’ in ticket FA line: 6 FA PAX 100-236554055/ER6X/EUR929.89/29NOV14/ATHGR2200/00413                  000/S2-3     2. Relevant e-ticket coupon status(-es ) changes to Refund (R):    TKT-10055236554055        RCI-                     1A  LOC-3ID6EB                 OD-ATHATH  SI-      FCMI-0   POI-ATH  DOI-29NOV14  IOI-00413000                   1.AUTOMATED/REFUND          ADT            ST                                 1 OATH 6X 631   B 18FEB0810 OK BV3H          R             1PC                 2 OLHR 6X 640   D 28FEB0755 OK DV3H          R             2PC                    ATH                                                                         FARE   F EUR       767.00                                                       TOTALTAX EUR       162.89                                                       TOTAL    EUR       929.89                                                       /FC ATH 6X LON488.366X ATH505.20NUC993.56END ROE0.771963                        FE BA ONLY                                                                       FP CASH                                                                         NON-ENDORSABLE                                                                  FOR TAX/FEE DETAILS USE TWD/TAX                                                  SAC- 125LA0G3MCBWE            3. The refund is reported in the Query Report (TJQ) with transaction type RFND     000196 100 5236554055   -929.89-162.89   0.00  -7.67 CA AUTOMATE AA 3ID6EB RFND