Travelport Galileo GDS Complete Booking Formats

Galileo GDS Guide Book

NAME FIELD

H/N.

Name Field Create

(Min. 2 characters; max. 55.)

N.1GETTINI/RMR	One surname, numeric optional
N.3MAYA/RMR/DMRS/PMR	Multiple names, same surname
N.1FAVRET/JMR+ N.2VANROSSUM/BMR/OMRS	Multiple surnames
N.I/JOHNSON/PAULAMISS*31JAN07 5MTHS	Create an infant name. Mandatory Name remark contains mandatory Date of Birth in ddmmmyy format then free text
N.ANCIAN/DMRS+N.I/ANCIAN/ROBINMSTR *12OCT06	Adult with infant

Name Field Change

N.P5–6@2ALONGI/MMRS/CMR	Change names 5 and 6
N.P3@I/BLACK/ISABELMISS*03MAR07	Change name 3 (an infant) to another infant name
N.P2@SMITH/JMR	Change name 2 to Smith
	Note: many airlines do NOT allow name changes after ending a Booking File. An error response may be returned "NAME CHANGES NOT ALLOWED". Please contact airline.

Name Field Delete

N.P1@	Delete first name
N.P2–4@	Delete names 2, 3 and 4

Name Field Display

*N	Display all names

Group Names

N.G/50SKITOUR	Create Group name
N.G/@50BEACHTOUR	Change group name
N.G/@	Delete group name
*N	Display names in group

Group Name Remark

N.G/50SKITOUR*REMARK	Create Group name with name remark
N.G/@*CHANGE REMARK	Change Group name remark
N.G/@*	Delete Group name remark

Note: When a group booking is created a GRPS SSR is automatically transmitted to the airline at end transaction.  Names can only be added after retrieval of the BF. Group fare information must also be added i.e., SI.SSRGRPF ZZ FREE TEXT. Refer to Manual SSRs. 

Create Name Remarks

H/NRMK   H/NRPT

(Min. 2 characters, max. 33 characters including spaces.)

N.LUGON/TMR*FREE TEXT	Create a name remark at the same time as entering name
N.3MAYA/RMR*FREE TEXT/BMR*/CMS*	Same name remark refers to all names in this name item
N.2HUGHES/AMISS*CHD6YRS/ KMSTR*CHD3YRS	Add multiple names with different name remarks
N.PERCIVAL/CMISS*FREE TEXT+N.1SKERRATT/SMISS*	The asterisk after the second name item will copy the remarks in the first name item
N.EK/BO CHD*11YR	In some markets with some airlines the child reference needs to be before the asterisk. Refer to local SMO for details.
N.3PERCIVAL/CMISS/BMR*FREE TEXT/KMRS	Add name remarks on selected passenger in a multiple name item
N.I/BROWN/MARSHAMISS*15MAR07 FREE TEXT	Create Infant name with mandatory name remarks
	Create Name Remarks for PTC fare quote
N.1SAIT/VICTORIA*P-C11 DOB15MAY96	Name remark created in PTC format for fare quoting. Child aged 11. Mandatory space before optional free format can be added.
N.2SMITH/DORAMRS/ANNMISS*P-C07	Two names with Name Remark for passenger 2 in PTC format for fare quoting.
FQCQF	Follow up Fare Quote will quote Psgr 1 as Adult (no PTC) and Psgr 2 as Child aged 7 years.
H/PTC	List of available PTC codes.

Add Name Remarks

N.P1@*FREE TEXT	Add name remark to the first name
N.P2–4@*FREE TEXT	Add name remarks to the 2nd, 3rd and 4th names

Change Name Remarks

N.P1@*NEW FREE TEXT	Change existing name remark for name 1
N.P2–4@*FREE TEXT	Change existing name remark for names 2, 3 and 4

Delete Name Remarks

N.P1@*	Delete name remark for name 1
N.P2–4@*	Delete name remark for names 2, 3 and 4

PHONE FIELD

H/P.

Create Phone Field

(Max. 53 characters for each of the first 2 phone items and 66 for following phone items.)

P.B*0793 888184	Create business number with assumed set city
P.ZRHB*508042X 2184	Create Zurich business telephone contact with  extension number
P.ROMT*808 422–3160–OLGA	Create Rome travel agency number with agent’s  reference
P.LONA *0208–372–9878 X372	Create accommodation/hotel number with extension number
P.PARN	No Paris telephone contact number
P.HKGE*SUE--LI//GALILEO.COM	Create e-mail address. Use  --  in place of  _"underscore" symbol. Use  //  in place of @ "at" symbol

Phone Field Codes

T*	Travel agent
H*	Home
B*	Business
M*	Mobile or Cell
A*	Accommodation/Hotel
N*	No contact
P*	Telephone number not known

Change Phone Field

P.@LONB*0208 365–5345	Change the only phone item to the business number 0208 365 5345
P.3@PARH*1234 56 68 90	Change third phone item to the home number 1234 56 78 90

Insert Phone Field

P./1BRUB*312 889–1345	Insert after the first phone item, a business number in Brussels
P./0T*0718902165	Insert Travel Agency number as first item, using terminal location city as default

Delete Phone Field

P.@	Delete the only phone contact item
P.4@	Delete fourth phone item
P.1–3.5@	Delete phone fields 1 through 3 and 5

Display Phone Field

*P	Display phone items

Note: At End Transact, the first agency telephone number (T*) is sent to the airline as an OSI.

TICKETING ARRANGEMENT FIELD

H/T.

Create Ticketing Arrangement Field

(Max. 69 characters; single item field)

T.T*	Minimum input to indicate that booking is ticketed
T.T*1253241234841 ISSUED ROM 24FEB07	Ticket number of document with date and place of issue
T.TLFCO/ZZ0830/17MAY	Time Limit; ticketing at FCO (airport location issuing ticket) by ZZ (Vendor issuing ticket) at 0830 on 17MAY (time and date ticket to be issued)
T.TAU/10FEB	Place BF on Galileo assigned Q10 for automatic ticketing on 10FEB
T.TAU/10FEB*FREE TEXT	Place BF on Galileo assigned Q10 for automatic  ticketing on 10FEB; includes free text
T.TAU/DM5/6FEB	Place BF on Galileo assigned Q10 of branch DM5 for automatic ticketing on 6FEB
T.TAU/DM5/6FEB*FREE TEXT	Place BF on Galileo assigned Q10 of branch DM5 for automatic ticketing on 6FEB; includes free text
T.TAW/17FEB/IBM001	Assign an in house account code (IBM001) - six characters to BF on 17 FEB, for subsequent manual move to queue
T.TAW/DM5/17FEB/BVRDVM*FREE TEXT	Assign an in house account code (BVRDVM) to BF on 17 FEB to branch DM5, for subsequent manual move to queue; includes free text
T.TAW/17FEB/1600	Assign a specific time to the BF for subsequent  manual move to queue

Change Ticketing Arrangement Field

T.@TAU/08MAR*FREE TEXT	Change ticketing field; with free text
T.@TAW/21JUL/1500	Change ticketing field

Delete Ticketing Arrangement Field

T.@	Delete ticketing field

Display Ticketing Arrangement Field

*TD	Display ticketing data

Note: Move Down for the Review Booking File function, and  Online Record Count and Move functions .

PASSENGER INFORMATION FIELD

Passenger Information for the storage of Passport and Visa information.
(Max. 87 characters each item; max. items 99 per Booking File)
Storage of the Passenger Information is allowed in Client Files.

H/PI

Create Passenger Information Field

Passport

PI.P2/P/GB/B876597/12JAN09*FREE TEXT	Enter passport information for passenger 2 including ISO country code, passport number, expiry date and free text
PI.P1–3/P/AU/B9234/18MAR09*FREE TEXT	Enter passport information for passengers 1 through 3
PI.P1.3/P/AU/B9832/18APR09*FREE TEXT	Enter passport information for passengers 1 and 3

Visa

PI.P1/V/AU/76654654/OPEN/A1234556* FREE TEXT	Enter visa information for passenger 1 including ISO country code, visa number, expiry date or open, passport number and free text
PI.P1–3/V/US/8347646/19JAN09/A654321* FREE TEXT	Enter visa information for passengers 1 through to 3

Change Passenger Information Field

It is not possible to change an individual sub-field. If a passenger's name is changed the Passenger Information will be automatically cancelled.

PI.2@V/US/99776B/12JAN09/B12345

Change the second visa item to US99776B 12JAN09

Delete Passenger Information Field

The complete Passenger Information field or items within the field may be deleted.

PI.ALL@	Delete ALL Passenger Information
PI.1.3@	Delete items 1 and 3

Display Passenger Information Field

*PI	Display Passenger Information
*PIP	Display Passenger Information specifically for passport
*PIV	Display Passenger Information specifically for visa

REVIEW BOOKING FILE

H/RB.

Create Review Booking File

(Max. 10 items. Max. length of free text 255 chars.)

RB.	Create a Review Booking File item, defaults to own branch, todays date at 0700 and to queue 12
RB.09OCT	Create a Review Booking File item with specified date, defaults to own branch at 0700 and to queue 12
RB.1530	Create a Review Booking File item with specified time, defaults to own branch, todays date and to queue 12
RB.Q41	Create a Review Booking File item with specified queue, defaults to own branch, todays date at 0700
RB.*FREE TEXT	Create a Review Booking File item with text, defaults to own branch, todays date at 0700 and to queue 12
RB.XX0/24SEP/1530/Q26*FREE TEXT	Place BF on Queue 26 of agency XX0 on 24SEP at 1530
RB.01FEB/0930/Q41*FREE TEXT/Q43*MORE TEXT	Create two Review Booking File items for own branch at 0930 on 01FEB for queue 41 and queue 43 with different text
RB.1300/Q12.Q29.Q44*FREE TEXT	Create three Review Booking File items for own branch, today at 1300 for queue 12, queue 29 and queue 44 with the same text

Change Review Booking File

RB.3@XX0/10FEB/Q25*FREE TEXT	Change Review Booking File item number 3 to place BF on Q25 of agency XX0 on 10FEB with text
RB.@1/10JUL	Change the review date of Review Booking File item 1 to 10JUL , with all other fields unchanged

Delete Review Booking File

RB.3@	Delete Review Booking File item number 3
RB.4–6@	Delete Review Booking File item numbers 4 through 6
RB.ALL@	Delete all Review Booking File items
RB.1@XX0/10FEB/Q26*FREE TEXT	Delete Review Booking File item number 1 and add item to place BF on queue 26 of agency XX0 with text

Display Review Booking File

*RB	Display Review Booking File items

Note: When an agency pseudo city is specified in any Review Booking File entry it must always be accompanied by a date.

BOOKING FILE COUNTS

H/CTAW and H/CTAU

Count entries with TAW, TAU and RB Fields

Basic entry with minimum items: 

ORC/TAW/11NOV	Count BFs with ticketing arrangement TAW for 11NOV
ORC/TAU/11JAN	Count BFs with ticketing arrangement TAU for 11 JAN
ORC/RB/22DEC	Count BFs with RB field for 22 DEC

Optional Entries:

AH3	Branch office
/MJ	Agent user sign-on initials of BF creator (2 Alpha chars.) - RB counts only
/Q41	Destination queue number - RB counts only
/ACCNME	Account Name
/1815	Time
/11JAN*15JAN	Date range

Examples:

ORC/GL2/TAW/1700/11JAN	Count BFs for branch GL2  with ticketing  arrangement TAW at 1700 for 11JAN
ORC/AH3/TAW/ACCNME/1815 /11JAN*15JAN	Count BFs for branch AH3 with ticketing  arrangement TAW with account name ACCNME at 1815 for date range 11JAN through 15JAN
ORC/TAU/11JAN*15JAN	Count BFs with ticketing arrangement for a date range, 11 JAN through 15 JAN
ORC/DE1/RB/07DEC*12DEC	Count BFs for branch DE1 with RB field for date range 07 DEC through 12 DEC
ORC/RB/MJ/Q41/25APR	Count BF’s created by agent MJ with RB field for queue 41 and date 25APR

Note: If no date is entered, today’s date is assumed.

BOOKING FILE MOVES

H/MTAW and H/MTAU

Move entries with TAW, TAU, and RB Fields

Basic entry with minimum items:     

ORB/TAW/11NOV–Q	Move BFs with ticketing arrangement TAW for 11NOV, defaults to queue 9
ORB/TAU/17SEP–Q/31	Place BFs with ticketing arrangement TAU for 17SEP on queue 31; (defaults to queue 10 when no queue stated)
ORB/RB/01JUN–Q/30	Move BFs with RB field for 01JUN to Queue 30; (defaults to queue 12 when no queue stated)

Optional Entries: 

/AH3	Branch office
/MJ	Agent user sign-on initials of BF creator (2 Alpha chars.) - RB counts only
/Q41	Destination queue number - RB counts only
/ACCNME	Account name
/1815	Time
/11JAN*15JAN	Ticketing date range
Q/28	Place on queue 28

Examples: 

ORB/AH3/TAW/ACCNME/1815/11JAN* 15JAN–Q	Move BFs for branch AH3, with ticketing arrangement TAW for account ACCNME at 1815, for range 11JAN through 15JAN, defaults to Queue 9
ORB/TAW/ACCNME/12JAN–Q/45	Move BFs with ticketing arrangement TAW for account ACCNME on 12JAN, to queue 45
ORB/TAU/17SEP*22SEP–Q/31	Place BFs with ticketing arrangement TAU for 17SEP - 22SEP on queue 31
ORB/RB/17SEP–Q/DM5/46	Place BFs with RB field for 17SEP on queue 46 of branch DM5
ORB/XX1/RB/MJ/Q41/25APR*30APR -Q/XX0/31	Move BF’s created by agent MJ at agency XX1 with RB field for queue 41 and date range 25APR-30APR to queue 31 of branch XX0

RECEIVED FROM FIELD

H/R.

Create Received From Field 

(Min. 1 character, max. 61 characters; single item field)

R.P	Received from passenger
R.JONES/RMR	Received from Mr R Jones

Change Received From Field

R.@FAVRET/JMR

Change the received from item (entered this  transaction) to Mr J Favret

Delete Received From Field

R.@	Delete the received from item (entered this transaction)

Display Received From Field

*RV	Display received from field

FORM OF PAYMENT FIELD

H/F.

Create Form of Payment Field

(Single item field.)

F.S	FOP cash
F.CK	FOP cheque
F.INV FREE TEXT	FOP invoice with mandatory free text (max. 38 characters)
F.MS FREE TEXT	FOP miscellaneous with optional free text (max. 39 characters)
F.NONREFFREE TEXT	FOP NON REF with optional freetext (Max. 35 characters)
F.AX373912345678901/D1209/E	FOP credit card number (2 letter vendor code optional) with expiry date, extended payment
F.AX373912345678901/D1209/E03	FOP credit card number (2 letter vendor code optional) with expiry date, extended payment (numeric code optional)
F.TP100012345678912/D0309	FOP TP card with expiry date
F.CCXY123456789234/D1209	FOP credit card when credit card company (XY) does not have an agreement with Galileo

Change Form of Payment

F.@ NEW DATA

Change FOP field to new data

Delete Form of Payment

F.@	Delete FOP field

Display Form of Payment

*FOP	Display FOP field

Add a Service Fee

SFPEUR200.00

Add a Service fee of EUR 200.00

ADDRESS FIELDS

H/ADDR

Create Address Field

Written Address and Postal Code 

(Max. 5 subfields; max. 37 characters in each subfield. Identifier P/ (post code) mandatory; max 119 characters in entire field.) 

W.MR.D.BONNERS*29 ST PAULS AVE*KENTON*MIDDX*P/HA39SP

Written address with 5 subfields including postal code

Delivery Address

(Max. 6 subfields, max. 37 characters in each subfield.) 

D.GALILEO CENTRE EUROPE*MAIN ENTRANCE*GRD FLR EAST CORE

Delivery address with 3 subfields

Related Address

(Max. 5 subfields; max. 37 characters in each subfield. Identifier P/ (post code) mandatory) Max of 10 Related Address fields per Booking File.

RA.JAZZMIN*20ASCHAM ROAD*SWINDON*WILTS*P/SN5 6BG

Related address with 5 subfields including postal code

Change Address

W.@MRS R GERALD*82 BEDFORD ROAD*EAST FINCHLEY*NORTH LONDON *P/N6J7AY	Change written address and postal code
D.@GALILEO CENTRE EUROPE*MAIN ENTRANCE*GROUND FLOOR*EAST CORE*MARKETING AUTOMATION*ANALYST DEPARTMENT	Change delivery address
W.@2*82 BEDFORD AVENUE	Change second subfield of written address
D.@2*NORTH ENTRANCE	Change second subfield of delivery address
RA.1@MR RYANTS*14 SEAVIEW ROAD*DORSET*P/DR6 5SD	Change related address and postal code; item number must be specified even when only one related address field exists
RA.1@2*16 LARCHMOOR CLOSE	Change second subfield of related address

Insert Address

W.@/3*NEW DATA	Insert new data after the third subfield of the written address
D.@/3*NEW DATA	Insert new data after the third subfield of the delivery address
RA.1@/4*NEW DATA	Insert new data after the fourth subfield of the first related address

Delete Address

W.@	Delete entire written address field
D.@	Delete entire delivery address field
RA.1@	Delete entire first related address field
W.@2*	Delete second subfield of the written address
D.@2*	Delete second subfield of the delivery address
RA.1@2*	Delete second subfield of the first related address

Display Address

*AW	Display written address only
*AD	Display delivery address only
*AA	Display delivery, written and related address fields

MILEAGE MEMBERSHIP FIELD

H/M.

Create Mileage Membership Field

(Min. 6 characters; max. 27 characters, including a 2 character airline code. This is a multiple item field.)

M.P2/TW1234567PM	Enter TW mileage card number for passenger 2
M.KL1234567893	Enter KL mileage card number for BF with a single passenger
M.P2/TW123456LRG–AA423188DLM	Enter TW/AA mileage card numbers for passenger 2
M.P1/UA12345876490/BD/LH/AC	Enter UA mileage card number for passenger 1, specifying Cross Accrual participants BD, LH and AC who are listed in the UA Mileage Membership Agreement Table (Minimum 1, maximum 10 additional airlines)
M.P2*UA/TG/SK	Adds Cross Accrual participants TG and SK to a UA mileage membership card that has already been entered into a booking for passenger 2  (Minimum 1, maximum 10 additional airlines)

Change Mileage Membership

There is no change entry. The mileage membership item must be deleted and a new item created.

Delete Mileage Membership

M.@	Delete all mileage membership data for all passengers
M.P2@	Delete all mileage membership data for passenger 2
M.AA@	Delete all AA mileage membership data for all passengers
M.P1*DL@	Delete mileage membership data for passenger 1 on DL
M.P1*DL/P2*AA@	Delete mileage membership data for passenger 1 on DL and passenger 2 on AA
M.P1*KL/UK/NW@	Deletes Cross Accrual participants UK and NW from the KL mileage membership item in the booking for passenger 1 (Minimum 1, maximum 10 additional airlines)
M.P2*UA/ALL@	Deletes all Cross Accrual participants from the UA mileage membership item in the booking for passenger 2 (Minimum 1, maximum 10 additional airlines)

Display Mileage Membership

*MM	Display mileage membership data
M*ALL	Displays a list of all airlines who have a Mileage Membership Agreement Table
M*UA	Displays the Mileage Membership Agreement Table for UA; this lists all those airlines who have an agreement with UA to accept UA mileage membership card numbers, for the accrual of benefits on their flights

NOTEPAD FIELD

H/NP.

Create Notepad Field

(Max. 87 characters; max. items 999.) 

NP.TEXT	Create a notepad item
NP.D*TEXT	Create a notepad item with D qualifier
NP.H**TEXT	Create a Historical notepad item
NP.HG*TEXT	Create a Historical notepad item with G qualifier
NP.C**TEXT	Create a Confidential notepad item
NP.CM*TEXT	Create a Confidential notepad with qualifier M
NP.VM*TEXT	Create a notepad item with VM as double qualifier

Change Notepad

NP.2@NEW TEXT	Change second notepad item
NP.4@P*NEW TEXT	Change fourth notepad item with P qualifier

Insert Notepad

NP./2TEXT	Insert a notepad item after second notepad item
NP./3V*TEXT	Insert a notepad item with V qualifier after third notepad item

Delete Notepad

NP.2@	Delete second notepad item
NP.1–3.5@	Delete notepad items 1, 2, 3 and 5

Display Notepad

*NP	Display notepad items
*NPH	Display all notepad items with H qualifier

*NPC*	Display all Confidential notepad items
*NPCD	Display all Confidential notepads with a D qualifier
*NPH*	Display all Historical notepads only

Notes:
1. Any letter may be used to qualify a notepad item in order to group items together.
2. All notepad entries are stamped with a system generated Agent’s Sign on, Date and Time stamp. If the text in the notepad wraps around, then these details are shown in the second line of text.
3. Historical notepad items are recorded in History only on change or deletion of an item, not on addition.
4. Confidential notepad items are ONLY displayed to the owner (i.e. the creating agency) of the Booking File.

SPECIAL SERVICE REQUIREMENT

H/SSR

Create Programmatic Special Service Requirements (SSRs)

(Max. 180 characters of free text, when permitted. Multiple item field)

SI.WCHR	Request a wheelchair for all passengers on all AIR segments
SI.S3/VLML	Request VLML for all passengers on segment 3 only
SI.P3/BIKENN2	Passenger 3 is transporting 2 bicycles
SI.P2S3/VGMLBK	Add a VGML to the BF with status code BK for passenger 2 on segment 3 only (will generate a message to the airline if cancelled )
SI.P2S3.4/SPML*NO EGGS	Request SPML for passenger 2, segments 3 and 4: the special meal request must be followed by descriptive text (max. 180 characters)
SI.P3.4S3.4/SPEQBK*PASSENGERS WILL BE CARRYING POLES FOR POLE VAULTING	Add a sports equipment request to the BF using BK status code with additional text for passengers 3 and 4, on segments 3 and 4 only (max. 180 characters)

Note: To add SSR information for an infant, add the details to the leading passenger name.  

H/MEAL

Programmatic SSR Meal Codes

(See GC*200/9 for full meal description)

*	AVML	Vegetarian Hindu meal
*	BBML	Baby meal
*	BLML	Bland meal
	CHML	Child meal Note:  Include optional text, e.g. SI.CHML*HAMBURGER
*	DBML	Diabetic meal
*	FPML	Fruit platter meal
*	GFML	Gluten intolerant meal
*	HNML	Hindu meal
*	JPML	Japanese meal Note: For use on American Airlines only.
*	KSML	Kosher meal
*	LCML	Low calorie meal
*	LFML	Low fat meal
*	LSML	Low salt meal
*	MOML	Moslem meal
*	NLML	Low lactose meal
*	RVML	Vegetarian raw meal
*	SFML	Sea food meal
+	SPML	Special meal
*	VGML	Vegetarian vegan meal
*	VJML	Vegetarain Jain meal
*	VOML	Vegetarian oriental meal
*	VLML	Vegetarian meal lacto-ovo (allows milk and eggs)

+ = Codes which MUST HAVE additional text

* = Codes which MUST NOT have additional text

BLANK = Codes with OPTIONAL additional text

EL AL Meals

El Al (LY) makes available nine non-standard SSR meal codes which they use to provide additional special meals on their flights to meet the specific religious and dietary requirements of their passengers.

For example, there is more than one type of Kosher meal.

The nine non-standard meal codes are listed below:

Code:	Meal:
CNML	Chicken meal
FSML	Fish meal
GRML	Greek Fasting food
GVML	Regal Glatt vegetarian
KCML	Strictly Kosher child meal
RFML	Regal fish meal
RGML	Regal meal
SKML	Strictly Kosher meal

Other Programmatic SSR Codes 

H/ASSC

Assorted Codes (See answer 15611 for a full description)   

+	AVIH	Animal in hold
*	BIKE	Bicycle
	BLND	Blind passenger
*	BSCT	Bassinet/Carrycot
+	BULK	Bulky baggage
+	CBBG	Cabin baggage
	CHLD	Child.
	CHLD*18MAR98	Child with date of birth in ddmmmyy format
	CKIN	Check-in information
	COUR	Commercial courier
	DEAF	Deaf passenger
	DEPA	Deportee (accompanied)
	DEPU	Deportee (unaccompanied)
+	DPNA	Disabled passenger needs assistance
+	EXST	Extra seat
+	FRAG	Fragile baggage
+	GPST	Group Seat
+	GRPF	Group fare
n/a	INFT	Infant WITHOUT seat when auto added in response to infant name field entry.
+	INFT	Infant WITH seat when added manually as an SSR
+	LANG	Language assistance
+	MAAS	Meet and assist
	MEDA	Medical case
+	PETC	Pet in cabin
+	SEMN	Ships crew
*	SLPR	Sleeper/berth
+	SPEQ	Sports equipment
*	STCR	Stretcher
+	TKNM	Manually enter ticket number
+	TKNO	Ticket Number
	TWOV	Transit without visa
+	UMNR	Unaccompanied minor
	WCHC	Wheelchair (carry on)
	WCHR	Wheelchair (can climb stairs)
	WCHS	Wheelchair (cannot climb stairs)
+	WEAP	Weapons, firearms or ammunition as checked baggage
+	XBAG	Excess baggage

For North American Carriers

WCBD	Own wheelchair - dry cell battery
WCBW	Own wheelchair - wet cell battery
WCOB	Wheelchair required on board
WCMP	Wheelchair - manual power

+ = Codes which MUST HAVE additional text   

* = Codes which MUST NOT have additional text   

BLANK = Codes with OPTIONAL additional text   

Note: Some airlines use SI.YY* entries to advise ticket numbers. See OSIs for details.

Change Programmatic SSRs

@ALL	Update all SSR status codes. TK/KK/KL become HK ; UU/UL become HL ; NO/UN are deleted.
SI.P1S4/WCHR@HK	Change status code of the WCHR for passenger 1 on segment 4 to HK; the SSR code is mandatory
SI.P1/SPML@*NO EGGS	Change free text of SSR of all SPML items for passenger 1; the SSR code is mandatory

Note: Change only permitted on status codes and/or free format text. Otherwise delete and replace.  See also INTRODUCTION "BOOKING CODES".

Cancel Programmatic SSRs

SI.ALL@	Cancels all Service Information from the BF (a cancellation message will be sent)
SI.P1S2@	Cancels all SSR items for passenger 1 on segment number 2 (a cancellation message will be sent)
SI.S2@	Cancels all SSR items for all passengers on segment 2 (a cancellation message will be sent)
SI.P3-5S2.4/VGML@	Cancels the VGML request for passengers 3 through 5 on segments 2 and 4 (a cancellation message will be sent)
SI.P2S1/AVIH@XK	Removes the AVIH request for passenger 2 on segment 1 from the BF; no message is generated

Note: Unless the status is changed to XK, cancelling an SSR item will generate a message to the airline(s) involved.

Display Programmatic SSRs

*SI	Displays all SSR items
*SR	Displays the Programmatic SSRs only
*SR/P2	Displays all Programmatic SSRs for passenger 2
*SR/P2S1/VLML	Displays the VLML request for passenger 2 on segment 1

MANUAL SPECIAL SERVICE REQUIREMENTS

H/SSR

Create Manual SSRs  

SI.SSRFQTVZZHK1/ZZ1234567891234 –JOHNSON/SAMR	Add a mileage membership number for a carrier ZZ when the standard entry (M.) allows insufficient characters; or when airlines have agreements to accept each other’s membership codes
SI.SSRGRPFZZ FREE TEXT	Add group fare details for carrier ZZ
SECURE FLIGHT INFORMATION Refer to answer 30904	Answer 30904 SSR/DOCS SSR/DOCO SSR/DOCA
SI.P1/SSREPAYXXNN1/CC3739000999000888 D0612C444	Guaranteed Electronic Payment for airline XX is Credit Card 3739000999000888 expiry date June 2012 security code 444
SI.P1/SSREPAYXXNN1/AP456987012	Guaranteed Electronic Payment for airline XX
SI.P1/SSRFOIDYYHK1/CCVI4921123456789012	Passenger 1 will use VI credit card as a form of ID for airport identification
SI.P1/SSRFOIDYYHK1/DLGB12341234	Passenger 1 will use a British driving license for airport identification
SI.P2/SSRFOIDYYHK1/FF123456789	Passenger 2 will use a frequent flyer card for airport identification
SI.P3/SSRFOIDYYHK1/PP123451234	Passenger 3 will use a passport for airport identification
SI.P1/SSRFOIDYYHK1/NI55511123A	Passenger 1 will use a national identity card for airport identification
SI.P1/SSRFOIDYYHK1/CNHJ48JG	Passenger 1 will use a confirmation number or record locator for airport identification
SI.P4/SSRFOIDYYHK1/TN12512345678903	Passenger 4 will use a ticket number for airport identification
SI.P1/SSRFOIDYYHK1/IDXXYY111155555	Passenger 1 will use a locally defined ID number for airport identification
SI.SSRPCTCYYHK1/JANE SMITH/GB 44 181 555 6662–1SMITH/JIMMR. MOTHER	Jane Smith (phone number GB44 181 555 6662) is the emergency contact for passenger SMITH/JIMMR
SI.SSRPCTCBAHK1/IT TRAVEL SERVICES /FR33 4 9294 0022–1PETIT/EMMANUEL MR.AGENT	IT Travel Services (phone number FR33 4 9294 0022) is the emergency contact for PETIT/EMMANUELMR
SI.DEPA/FREEFORMAT	Accompanied Deportee
SI.DEPU/FREEFORMAT	Unaccompanied Deportee

Note: YY is the carrier code. 

Secure Flight Document Codes

Code:	Document:
P	Passenger passport
IP	Passport card
A	Identity card A
C	Identity card C
I	Identity card I
AC	Crew member certificate
F	Approved non-standard id document

Secure Flight Gender Codes

Code:	Gender:
M	Male
F	Female
MI	Male infant
FI	Female infant
U	Undisclosed gender

Change Manual SSRs

Manual SSRs cannot be changed or updated; they can only be cancelled.

Cancel Manual SSRs 

SI.2@	Cancels the SSR item number 2; a cancellation message is generated
SI.2@XK	Removes the SSR item number 2 from the BF; no cancellation message is generated

Note: A cancellation message will be generated unless the status code is changed to XK.

Display Manual SSRs

*SI	Display all Service Information
*SO	Display Other Service Information

OTHER SUPPLEMENTARY INFORMATION

H/OSI

Create OSI

SI.YY*1 CHLD AGED 5	Advise all airlines (YY) in BF that passenger is a child aged 5 years
SI.KL*VIP HARRIES/RMR FILM STAR	Advise airline KL, passenger is a VIP
SI.ZZ*TKNM12345678901203	Advise airline of ticket number (where ZZ is the carrier code)

Change OSI

SI.1@BA*NEW TEXT

Change item number 1 to NEW TEXT

Delete OSI

SI.2@	Delete item number 2
SI.2–4.6.8@	Delete item numbers 2, 3, 4, 6 and 8

Display OSI

*SO	Display all OSIs
*SI	Display all Service Information

Note: Check GC*200/5 for a description of airlines using SI.TKNM entries.

VENDOR REMARKS

H/V.

Create Vendor Remarks

(Max. 180 characters; max. items 99)    

V.AKQ*PLEASE ADVISE COST OF KENNEL	Send message to airline vendor KQ
V.NEV*PLEASE SEND THEATRE TICKETS TO PASSENGER BEFORE END OF JUNE	Send message to Product Directory (N) vendor EV

Change Vendor Remarks

V.2@ATP*PLEASE CONFIRM FLIGHT TIMINGS

Change airline vendor remark number 2 for TP; only valid on current transaction

Delete Vendor Remarks

V.2@	Deletes vendor remark number 2
V.2–4@	Deletes vendor remark numbers 2 through 4. Maximum of 99 in one entry.
V.2.5@	Deletes vendor remark numbers 2 and 5.

Display Vendor Remarks

*VR	Display all incoming and outgoing vendor remarks
*VI	Display all incoming vendor remarks
*VO	Display all outgoing vendor remarks

VENDOR LOCATOR

H/VLOC

RL.BA*A1234Z

Add British Airways vendor Locator A1234Z

 

CORPORATE ID FIELD 

H/CID

Field Components

1.  Corporate Identifier : 6 Alphanumeric characters.  Example: ACME01

2.  Country Code : 2 Alpha characters.  Example: GB

3. Travel Agency Identifier : 3 to 5 Alphanumeric characters.  Example: ABC

Corporate ID Example :  ACME01GBABC

Corporate ID is a single item field. 

Format examples:

ID.C/ACME01GBABC	Add a corporate ID field
ID.C/@	Delete a Corporate ID field
*ID	Display a Corporate ID field

DIVIDE FUNCTION

H/DIVI

DP1	Divide name 1 from BF
DP1–3.6	Divide names 1 through 3 and 6 from BF
DG/10	Divide 10 unnamed individuals from group
DG/5.P21–23	Divide 5 unnamed individuals from group and individuals 21 through 23 (named individuals)

Divide Procedure

Note: Do not make any changes to the BF until the Divide procedure is completed.

1. Divide the applicable names from the BF     DP1

2. Enter received from field                             R.TINA

3. Enter F to file the divided BF                         F
  (You are now in the original BF)

4. Enter received from field                             R.TINA

5. End Transact                                             E

6. Retrieve original Booking File and make any appropriate modifications. *REFNBR
   (Add any OSI to update infant/child details (see BF, page 27)
   End Booking File

7. Retrieve divided Booking File and make any applicable modifications.
  (Add any OSI to update any infant/child details - see page BF 27)
  Add the following Vendor Remark in the divided BF.

V.AYY*DIVIDED PNR PLEASE CFM AND ADV NEW  LOCATOR

           Now End the Booking File                     E

File Entry

F	File divided booking for later processing and display remainder of original BF

END TRANSACT AND IGNORE

H/ENTR

End Transact

E or ET	End Transact
ET/pcc	End Transact and create/file BF for another Selective Access subscriber/user
EL	End Transact and redisplay previously requested name list
ER	End Transact and retrieve same BF
QEB/43	End Transact and place the BF on queue 43

Ignore

I	Ignore BF (but Client File reference remains)
IR	Ignore and retrieve Booking File in original state
IALL	Ignores current BF and Client File

Repeat Booking File and End Transact

REALLSALL	Repeat all customer data, all segments
REALL	Repeat all customer data
RESALL	Repeat all Segments
RERIALL	Repeat all UNASSOCIATED remarks
RERIALLS2	Repeat all UNASSOCIATED remarks and remarks associated to seg 2
REALLS1.5.7-9	Repeat all customer data and segments 1,5,7,8 and 9
REP.N.SI.D.NP.7-11W.SALL	Repeat all Phones, names, service information, delivery address, notepad line 7-11, written address and all segments.

BOOKING FILE RETRIEVAL

H/BFR

Retrieval of Booking Files created at Own Branch

*3WG6BD	Retrieve BF by record locator number
*–WILLIAMS/CMR	Retrieve BF by name
*–I/WHITE	Retrieve BF for infant WHITE
*–WHITE+*N	Retrieve BF for WHITE and display name field only
*–BLACK+*N.I	Retrieve BF for BLACK and display Name field and itinerary
*28JUN–WHITTAKER/EMRS	Retrieve BF by date of departure and passenger name
*KL791–ANDRECHYN	Retrieve BF by flight number and name with today’s date assumed
*SR791/12APR–LEWIS/KMS	Retrieve BF by flight number, date of departure and name
*OS441/VIE–HARRIES/RMR	Retrieve BF by flight number, boardpoint and name with today’s date assumed
*EI515/03FEBDUB–WESSBERG	Retrieve BF by flight number, date of departure, boardpoint and name
*UA124/LGADCA–PITCHER/JMISS	Retrieve BF by flight number, city pair and name, with today’s date assumed
*SN239/18AUGBRULHR–BURDETT/PMR	Retrieve BF by flight number, date of departure, city pair and name
*–C*	Retrieve all BFs in which the name begins with a "C"

Group Booking File Retrieval 

*–G/EUROPARTY

Retrieve group booking

Retrieval of Booking Files created by Branch Offices

**HK7–WHITE	Retrieve the Booking for passenger WHITE created in branch pseudo city HK7
*1V/*32N6WY	Retrieve from the Apollo® system by Record Locator
*1V/*US110/17MAYPHX–EICHORN	Retrieve from Apollo by flight number, date, origin and name
*1V/**LQ4–JOHNSON	Retrieve from Apollo by specific branch pseudo city and name
**HK7–BLACK+*N.I	Retrieve BF for BLACK created in pseudo city HK7 and display Name field and itinerary only
**HK7/15MAR–ANDERSON/EMS	Retrieve BF by branch agency HK7, date of departure and name
**B–KING/JMS	Retrieve BF with same name, for all branch agencies
*1V/**B–KING	Retrieve from Apollo by name, all branches
**B/11JUN–BONFIELD	Retrieve BF by name, and date of departure, for all branch agencies
*1V/**B/27JUL–HASLER	Retrieve from Apollo by date and name, all branches
**HK7–G/EUROPARTY	Retrieve group booking created in pseudo city HK7
**A–AFFIL/12JUN–MAISEY	Retrieve a Booking File created by Affiliate with code AFFIL with travel date
*1V/**A–USDOM–PEARCE	Retrieve from Apollo by Affiliate code name
**A–AFFIL–MAISEY	Retrieve a Booking File for passenger Maisey created by an affiliate with code AFFIL
*1V/**A–USDOM/28NOV–WINKLES	Retrieve from Apollo by Affiliate code name and date

Booking File Retrieval from a List

*L	Redisplay name list
*0	Display more exact or similar matching names
*3	Display name number 3 from numbered name list

Note: For retrieval of a claimed PNR, move down to Claim PNR

Ticketing Facility

*ZZ/*RMMEQH

Retrieve passenger Name Record (PNR) from airline ZZ with record locator RMMEQH to use Ticketing Facility

PAST DATE QUICK BOOKING FILE RETRIEVAL

H/PDQ

PDQ Booking File Retrieval (Own Branch)

Files less than 60 days old will be placed on queue; those up to 13 months old will take up to 24 hours.

PQ/R–3S71JL	Retrieve BF by record locator
PQ/24JAN07-SHARP/RICHARD	Retrieve BF by departure date and name
PQ/01JAN07–31JAN07–PALIN	Retrieval by date range (max. 31 days), own branch
PQ/UA230/10JAN07DEN–STONE/SALLY	Retrieve BF by flight, date, origin (optional) and name
PQ/900A/26JAN07DENORD–HARRIS/DMRS	Retrieve BF by departure time, date, board/off points and name
PQ/AIR/15JAN07–ALLEN	Retrieve BF by air segment
PQ/HTL/15JAN07–ALLEN	Retrieve BF by hotel or RoomMaster® segment
PQ/CAR/15JAN07–JOYCE	Retrieve BF by Car or CarMaster™ segment
PQ/ATX/15JAN07–SMITH/KAREN	Retrieve BF by air taxi segment
PQ/TUR/15JAN07–HAYES/H	Retrieve BF by tour segment
PQ/SUR/10DEC06–MORRE/O	Retrieve BF by surface segment

PDQ Booking File Retrieval (for Branch Offices)

PQ/C–XX1/27JAN07–HAGGER/TONY	Retrieve BF by departure date and name created in branch pseudo city XX1
PQ/C–A08/01MAR07–31MAR07–PALIN	Retrieval by date range (max. 31 days), specified branch
PQ/B/20JAN07–HUNTLEY/DMR	Retrieve BF by departure date and name for all branch agencies
PQ/TUR/B/15NOV06–CAINE/M	Retrieve BF by Tour segment for branch agencies
PQ/A–AFFIL/01DEC06–WILLIAMS/CMRS	Retrieve BF by departure date and name created by Affiliate with code AFFIL
PQ/AIR/A–AFFIL/15FEB07–DALY/A	Retrieve BF by air segment created by Affiliate with code AFFIL

PDQ Booking File Retrieval from a List

PQ/*L	Redisplay similar/duplicate names list
PQ/*0	Display next block of 48 names

Tracking Retrieval Requests

PQ/C	Display retrieval request counts for the current and previous month

PDQ Optional Items

@99	Place on own queue 99
@XX2/99	Place on queue 99 of branch XX2

PDQ Activity Reports

PQ/AR	Request complete report (current month plus 3 historical months)
PQ/AR/MAY	Request report for specific month
PQ/AR/MAY.JUN	Request reports for multiple months
PQ/AR–E2T	Request report for specific pseudo city  (assuming same group code or Selective Access agreement exists)
PQ/AR–E2T/JUL	Request report for specific pseudo city and month (assuming same group code or Selective Access agreement exists)
PQ/AR–E2T/ZABC	Request report for specific pseudo city and specific agent (assuming group code or Selective Access agreement exists)

BOOKING FILE LISTS

H/BFLA

Listings by Air Segments

Basic minimum entries; one of ALL, TKT or UTK must be present:

LD/ALL/28DEC–D	Retrieve all Booking Files with a segment date 28DEC; output is to screen
LD/TKT/28DEC–Q/44	Retrieve ticketed Booking Files, with a segment date of 28DEC; output is to Q/44
LDT/UTK/28DEC–D	Retrieve unticketed Booking Files, with a segment date 28DEC; output is to printer
LD/ALL/C28DEC*31DEC/1MAR*31MAR-D	List all Booking Files with Travel Dates between 01Mar and 31Mar which were created between 28Dec and 31Dec
LD/ALL/S-AA.BB.CC/20DEC-D	List all Booking Files with segment date 20Dec created by agents with sign of AA, BB  or CC
LD/HR6.G3A.CQ9./ALL/28JUL-D	List all booking files with segment date 28jul created by pseudos HR6 -or- G3A -or- CQ9
LD/ALL/28DEC–Q/60	Retrieve all Booking Files with a segment date of 28DEC; output is to Q/60
LDT/ALL/28DEC–D	Retrieve all Booking Files with a segment date 28DEC; output is to printer
LD/ALL/AUX/10NOV–D	Retrieve all Booking files with auxiliary service segments as described under Auxiliary Segments in Miscellaneous chapter. Output is to screen

Listings by Air Segments Optional Items

Basic minimum entries: one of ALL,TKT or UTK must be present:

/GL3	Branch Office (entered before ALL, TKT, or UTK)
/GL3.EA7.HH3	Multiple branches - maximum of 20 (entered before ALL, TKT or UTK)
/ABS	All branches (entered before ALL, TKT, or UTK)
/BA	Specific airline
/BA.AZ	Multiple airlines (max. 5)
/KL285	Flight number
/F	Specific Class
/22DEC*28DEC	Flight segment date range (max. is system date range)
/BAMS	Board point
/DGVA or /OGVA	Destination point
/T	Direct flights
/S–PZ	User sign
/AC–ACCNME	Account code defined in DI.field of BF (see DOCS 20) Note: You are pemitted a maximum of 12 characters.

Examples:

LD/ABS/ALL/AC–ACCNME/28DEC–D	Retrieve all Booking files by an All Branch Search with segment date of 28DEC (only available with AC- code as defined in DI. field i.e.DI.AC–ACCNME) Note: You are pemitted a maximum of 12 characters.
LD/GL3.EA7.HH3/TKT/BA/C/22DEC* 29DEC–Q/45	List of all ticketed BFs created in branches GL3, EA7 and HH3 with carrier BA booked in C class, with segment dates between 22 and 29 DEC, list to be placed on queue 45
LD/GL3/UTK/T/BAMS/ONRT/22DEC* 28DEC–Q/45	List of all unticketed BFs created in Branch GL3, with Board point AMS and Destination NRT, all flights, with segments between 22 and 28 DEC; list to be placed on Q45
LD/XX1/ALL/28DEC*30DEC–Q/XX0/77	List of all Booking files created by branch XX1 for segments between 28DEC and 30DEC and Queue to group member XX0 queue 77

Listings of Segments specifying a Status Code (SC)

LD/SC-HK/23OCT-D	Retrieve Booking Files with status codes as confirmed with segment date of October 23
LD/SC-KK.BK/20NOV-D	Retrieve Booking Files with status codes confirmed (KK) and passive confirm (BK) with segment date of November 20th
LD/SC-HK/HHL/23SEP-D	Retrieve hotel Booking Files with status code confirmed (HK) with segment date of September 23rd.
LD/SC-HK/CCR/20SEP-D	Retrieve car Booking Files with status codes confirmed (HK) with segment date of September 20th.

Note: LD/SC may not be used with ALL/, TKT/ and UTK modifiers. It can be used specifying pseudo city codes and ABS (all branches).

A maximum of five status codes can be used with the list display (LD) modifier.

The following status codes support the Status Code (SC) modifier.

 

Listings of Air Segments specifying a Ticketing Time Limit (TL) and Date

LD/UTK/TL-10SEP-D

Retrieve unticketed Booking Files with the time limit (TAU) date of September 10th.

Note: LD/TL may be used with Booking Files that have a date in the TAU and TAW fields of the Booking File.

Listings by Hotel Segments

H/BFLH

Basic minimum entries; one of ALL, TKT or UTK must be present:

LD/TKT/HHL/28DEC–D	Demand list entry; output is to screen
LD/UTK/HHL/28DEC–Q/52	Demand list entry; output is to queue
LD/TKT/HHL/28DEC–Q/73	Demand list entry; output is to queue
LDT/ALL/HHL/28DEC–D	Demand list entry; output is to printer
LDT/TKT/HHL/28DEC–D	Demand list entry; output is to printer
LD/ALL/AUX/10NOV–D	Retrieve all Booking files with hotel, car and auxiliary service segments as described under Auxiliary Segments in Miscellaneous chapter; output is to screen

Listings by Hotel Segments Optional Items

The following optional items are available after the initial inputs LD, or, LDT.

/CF-	Search for hotels without confirmation number
/GL3	Branch Office (entered before ALL, TKT, or UTK)
/GL3.EA7.HH3	Multiple branches - maximum of 20 (entered before ALL, TKT or UTK)
/ABS	All branches (entered before ALL, TKT, or UTK)
/HHL	Galileo booked hotels
/HTL	Non-Galileo booked hotels
/HLS	Galileo and non-Galileo booked hotels
/WI	Hotel vendor
/WI.RA.HL	Hotel vendors (max. 5)
/22DEC*28DEC	Check-in date range
/AC-ACCME	Account name code (ACCME) as defined in DI. field of BF (see DOCS 20) Note: You are permitted a maximum of 12 characters.
/WCHI	WHERE city. /W followed immediately by the city (CHI)
/N-WESTIN	Property name. Note: You must include the WHERE city when using the /N field.
Examples:
LD/UTK/HHL/WI/21JAN-Q/83	List of unticketed BFs with Galileo booked hotels for WI Hotel chain, check-in date 21JAN, placed on queue 83
LD/GL3/ALL/HHL/RA/22DEC*24DEC-Q/76	List of unticketed and ticketed BFs created in branch GL3 with Galileo booked hotels for the Ramada chain, check-in date in the range between 22DEC and 24DEC, placed on queue 76
LD/TKT/HHL/WCHI/N-THE WESTIN/16AUG-D	List of ticketed Booking Files for hotels named THE WESTIN in Chicago

Listings by Car Segments

H/BFLC

Basic minimum entries; one of ALL, TKT or UTK must be present:

LD/TKT/CCR/28DEC–D	Demand list entry; output is to screen
LD/UTK/CCR/28DEC–Q/24	Demand list entry; output is to queue
LD/TKT/CCR/28DEC–Q/24	Demand list entry; output is to queue
LDT/ALL/CCR/28DEC–D	Demand list entry; output is to printer
LDT/TKT/CCR/28DEC–D	Demand list entry; output is to printer
LD/ALL/AUX/10NOV–D	Retrieve all Booking files with car, hotel and auxiliary service segments as described under Auxiliary Segments in Miscellaneous chapter; output is to screen

 Listings by Car Segments Optional Items 

The following optional items are available after the initial inputs LD, or LDT.

/CF–	Search for cars without confirmation number
/GL3	Branch Office (entered before ALL, TKT, or UTK)
/GL3.EA7.HH3	Multiple branches - maximum of 20 (entered before ALL, TKT or UTK)
/ABS	All branches (entered before ALL, TKT, or UTK)
/CCR	Galileo booked cars
/CAR	Non-Galileo booked cars
/CRS	Galileo and non-Galileo booked cars
/ZE	Car vendor
/ZE.ZI	Car vendors (max. 5)
/22DEC*28DEC	Pickup date range
/AC–ACCME	Account name code (ACCME) as defined in DI. field of BF (see DOCS 20) Note: You are pemitted a maximum of 12 characters.
Examples:
LDT/ALL/CCR/ZE.ZI/24JAN–D	List of ticketed and unticketed BFs with Galileo booked cars, vendors ZE and ZI, pickup on the 24JAN for output to printer
LDT/GL3/TKT/CCR/ZE/22DEC*24DEC–D	List of ticketed BFs created in branch GL3 with Galileo booked cars, vendor ZE, pickup date in the range between 22 and 24 DEC, with output to a printer

Display List

LD*	Redisplays last list that was displayed on screen

Note: The maximum date range is 331 days. If ABS is included in entry, the user must be a second level authoriser.

BOOKING FILE DISPLAY

H/BFD

Display Entries

*ALL	Display All Booking File Data
*AA	Display Delivery Address and Written Address
*AD	Display Delivery Address
*AW	Display Written Address
*CD	Display Customer Data
*CI	Customer Identifier Data (only used with Selective Access)
*DI	Display Document Itinerary Remarks Data
*FF	Display Filed Fares (see also FARES chapter)
*FOP	Display Form Of Payment data
*I	Display Itinerary
*IA	Display Air Segments of Itinerary
*IC	Display Car Segments of Itinerary
*IH	Display Hotel Segments of Itinerary
*IN	Display Non-air Itinerary
*IS	Display Surface Segments of Itinerary
*IT	Display Tour Segments of Itinerary
*IX	Display Air Taxi Segments of Itinerary
*MM	Display Mileage Membership Data
*N	Display Name(s)
*NP	Display Notepad
*NPX	Display Notepad with qualifier letter X
*P	Display Phone Fields
*P1	Display first 2 Phone fields
*R	Display BF
*RB	Display Review Booking File field
*RI	Display Itinerary Remarks

*RIA	Display Associated Itinerary Remarks
*RIU	Display Unassociated Itinerary Remarks
*RI/S1	Display Itinerary Remark related to segment 1
*RI3	Display Itinerary Remark 3
*RQ	Display Enhanced Booking File Servicing field
*RV	Display Received field data
*SD	Display Seat Data
*SI	Display all SSRs and OSIs
*SO	Display OSI information
*SR	Display SSR information
*SVC	Display Services for all booked segments
*SVC2	Display Services for segment 2
*TD	Display Ticketing Data
*VI	Display Incoming Vendor Remarks
*VL	Display Vendor Locator data
*VO	Display Outgoing Vendor Remarks
*VR	Display Incoming and Outgoing Vendor Remarks
*XSD	Display Seat Data Cancelled during this transaction
*XRI	Display Cancelled Itinerary Remark during this transaction

Combination of Display Entries

*N.I	Display Names and Itinerary
*N.SI.VR	Display the Names, Service Information and Vendor Remarks

Display Itinerary History

H/DIH

*H	Display entire History
*HI	Display Itinerary History
*HIA	Display Air segment History
*HIC	Display Car segment History
*HIH	Display Hotel segment History
*HIN	Display Non-air History
*HIS	Display Surface segment History
*HIT	Display Tour segment History
*HIX	Display Air Taxi segment History

Display Customer Data History

H/DCDH

*HAD	Display Written Address History
*HCD	Display Customer Data History
*HF	Display Form of Payment History
*HFF	Display Filed Fare History
*HMM	Display Mileage Membership History
*HN	Display Name History
*HNP	Display Notepad history (when optional Historical indicator was used)
*HP	Display Phone History
*HQT	Display Queue Trail History
*HRB	Display Review Booking File History
*HRI	Display Associated/Unassociated Itinerary Remarks History
*HRQ	Display History of Enhanced Booking File Servicing field
*HSD	Display Seat Data History
*HSI	Display Service Information History
*HSO	Display OSI History
*HSR	Display SSR History
*HTD	Display Ticketing Data History
*HTE	Display current electronic ticketing data
*HTI	Display current and Historical TINS
*HVL	Display Vendor Locator History
*HVR	Display all Vendor Remarks History
*HSI.VR	Display combined History of all SSRs, OSIs and Vendor Remarks

Combination of Active and Historical Displays

*N.I+*HIA.SI

Display of active Names and Itineraries, followed by a display of Historical Air segments, and Service Information

Display E-Ticketing Data

*TE002	Display record number 2 from electronic ticket list when *HTE produces a multiple ticket list
*TEL	Redisplay multiple electronic ticketing list
*TE/125960000078	Display electronic ticketing record held by ticket number (Check digit no. omitted)
*TE/BA/FF10087654	Display electronic ticketing record held by vendor British Airways by Mileage Membership number
*TE/BA/CC1234567890123	Display electronic ticketing record held by vendor by credit card number
*TE/BA/10AUG05LONABZ–SMITH	Display electronic ticketing record held by vendor by date/board/off/name
*TEH	Display electronic ticket history from electronic ticket record; use as a follow-up entry after displaying the appropriate ticket record

History Codes

 H/HIST

AA	Added related Address field
AB	Added Purchaser field
AC	Added action field
ACI	Added Customer ID field
AFB	Added manual fare quote
AFQ	Fare quote at time of ticketing
AG	Added SSR
AI	Added Special Remarks field
AM	Added Mileage Membership number
AMC	Added Mileage Membership Cross Accrual data
AN	Added Name
AO	Added OSI
AP	Added TOD MCO number
APQ	Enhanced Booking File Service request added to pseudo city queue
AQ	Added to queue trail
AR	Added routing field
ARQ	Added Enhanced Booking File Service Request
AS	Added segment
AT	Modifiers added at ticket issue
AVI	Added incoming Vendor Remark
AVL	Added vendor locator
AVO	Added outgoing Vendor Remark
AW	Added written address field or subfield
CF	Added confirmation number (hotel, car)
CG	Changed SSR
CNP	Changed Notepad (when optional Historical indicator was used)
CO	Changed OSI
CS	Changed Hotel segment optional data
DN	Divided Name
DRQ	Deleted Enhanced Booking File Service Request
DVI	Deleted incoming Vendor Remark
DVO	Deleted outgoing Vendor Remark

FP	Changed or deleted form of payment
HS	Original segment status
HSD	Denotes flight for which historical seat data exists
IG	Service Information via incoming teletype
OG	Service Information via outgoing teletype
SA	Added seat (preceded by HSD)
SC	Changed seat status (preceded by HSD)
SC	Segment Status change
SX	Deleted seat (preceded by HSD)
VLR	Vendor Locator Reference
XC	Changed action field
XCI	Cancelled customer ID field
XFB	Deleted manual fare
XFQ	Deleted fare quote
XG	Deleted or cancelled SSR
XI	Changed fare field
XK	Replaced TINS
XM	Deleted Mileage Membership number
XMC	Deleted Mileage Membership Cross Accrual data
XN	Changed or deleted name
XNP	Cancelled Notepad (when optional Historical indicator was used)
XO	Changed or deleted OSI
XP	Changed or deleted phone
XQ	Removed from queue
XR	Changed Routing field
XRB	Cancelled Review Booking Field
XRQ	Cancelled Enhanced Booking File Service Request
XS	Cancelled segment
XT	Changed or deleted ticket arrangement field
XW	Changed or deleted written address field or subfield

BOOKING FILE PRINT

H/BFP

P–*–WIMBOLT/CLARE	Print unretrieved BF
P–*49G42W	Print unretrieved BF from BF locator
P–*ALL	Print the whole booking File including hidden fields
P–*R	Print retrieved BF
P–*I	Print itinerary segments only of retrieved BF
P–*H	Print history of retrieved BF
P–*CD	Print customer data of retrieved BF
P–*SVC	Print service information for all booked segments
P–*SVC2	Print service information for booked segment 2

Note: Any field may be printed by preceding the display option with P–.

CLAIM PNR

H/CLAI

Retrieval Of Airline Passenger Name Record (PNR)

C/ZZ*AB13HK	Retrieve Passenger Name Record (PNR) from carrier ZZ using record locator AB13HK
C/ZZ*ZZ1234/17JUNCDG–WILLIAMSON	Retrieve Passenger Name Record (PNR) from carrier ZZ using flight number (ZZ1234), date, board point and passenger’s name
C/ZZ*W/ZZ1234/17JUNCDG–POWIS	Retrieve Passenger Name Record (PNR) from a waitlist from carrier ZZ using flight number, date, board point and passenger’s name
C/ZZ*3	Retrieve Passenger Name Record (PNR) from a similar name list of airline ZZ
C/ZZ*L	Redisplay similar name list

Note: Refer also to Ticketing Facility to retrieve an airline PNR.

Claiming the PNR

C/ZZ/OK

Confirm the claim of the Passenger Name Record (PNR) from airline ZZ

Ignore the Claim

I	Ignore the Claim

LOW COST CARRIER PARTICIPATION

Making a booking

FORMAT	INFORMATION
A20SEPLONAMS	Neutral availability
A20SEPLONAMS*YY	Carrier specific availability
N1Y1 or 0YY123Y20SEPLGWAMSNN1	Short or long sell entry
ZFQ	Price LCC segment/s
ZFCEnn	Chargeable extra screen for LCC (nn= Fare number)
ZF1.<vi4444333322221111/d1010/s123>	Form of payment
N T. R. W. MF. P. E	Mandatory fields required to complete the booking: NAME, TICKETING, RECEIVED, ADDRESS, EMAIL, PHONE, END booking

Amending or cancelling a booking

FORMAT	INFORMATION
*R	Retrieve Galileo booking file
Z*Rnn	Retrieve "image" of LCC booking file (nn = Fare number)
X1	Cancel segment
X1+N1Y1 or X1+0YY111Y20SEPLTNGVANN1	Modify segment (cancel and rebook)
ZFCE*nn	View existing chargeable extras (nn = Fare number)
ADDITIONAL DETAILS	View any implicit charges for chargeable extras on new /amended segments
ZFCEnn	Add new chargeable extras (nn = Fare number)
ZFQ	Fare quote new itinerary
ZF1.vi4444333322221111/d1010/s123	Add FOP - mandatory even if no ADC
E or ER	To commit changes
VIEW DETAIL	View details of fare from Price summary page
ACCEPT	Accept changes on price summary page and commit to LCC
DECLINE	Decline changes on price summary page and not commit to LCC (can then Ignore booking)